PT Customer Support Specialist - Mokena - Cluely

    Cluely
    Cluely Mokena

    1 day ago

    $5,000 - $52,000 (USD) per year
    Description

    PT Customer Support Specialist

    Cluely is seeking a highly skilled and dedicated Customer Support Specialist to join our team.

    About the Role:

    • Maintain exceptional customer satisfaction by responding promptly to all incoming support tickets through Intercom.
    • Evaluate each customer inquiry, determining the best course of action and delivering solutions efficiently.
    • Craft smooth refund experiences via Stripe when necessary, ensuring customers receive timely resolutions even in complex situations.

    Identify technical issues that require engineering attention and communicate them clearly to our development team. Your expertise will help drive continuous improvement in Cluely's services. Work with us as we push for innovative solutions at scale.
    We are hiring immediately!


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