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    • Customer Service Representative - Bensalem - ASHLEY HOME STORE

    ASHLEY HOME STORE
    ASHLEY HOME STORE Bensalem

    2 weeks ago

    Default job background
    Description

    Retail Office Associate

    We are seeking a highly skilled and motivated Retail Office Associate to join our team. This is a full-time career opportunity with room for professional advancement in a dynamic and supportive environment.

    Job Summary

    The successful candidate will be responsible for providing exceptional customer service, processing sales orders accurately, and maintaining a positive mindset. They will work closely with customers to identify their needs and provide solutions, while also ensuring that all transactions are completed efficiently and effectively.

    Key Responsibilities

    • Enter customer orders into the system accurately and completely
    • Process payment to proper accounts
    • Responsible for security of cash and other legal tenders
    • Prepare daily deposits in accordance with Company policies and procedures
    • Answer incoming calls and respond to customer queries in a timely and courteous manner
    • Schedule deliveries that are convenient for the customers and comply with company procedures
    • Maintain all open orders and courteously communicate status with customers
    • Work daily reports according to Company requirements
    • Assist with showroom displays, tagging, and other tasks as needed to help maintain a customer-friendly showroom in keeping with the standards of Ashley Home Store Furniture
    • Assist Office Manager when needed

    Requirements

    • High School diploma or GED
    • Strong business acumen and Excellent verbal and listening skills
    • Solid knowledge and computer literacy (Microsoft Outlook, Word, Excel, etc.)
    • Strong cash handling skills and Ability to calculate figures (discounts, interest, commission, percentages, area, etc.)
    • Strong interpersonal and human relations skills
    • Proven analytical and problem-solving skills
    • Ability to use sound judgment and decision making while effectively responding to common inquiries or complaints from customers or vendors
    • Be able to lift/ move up to 25 pounds, regularly
    • Being bilingual is a plus

    Benefits

    • National Health, Dental, and Vision coverage
    • Life insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well
    • 401(k) Profit-Sharing Plan
    • Recognition and reward programs
    • Paid Sick Days
    • Paid Vacation, Holidays (Thanksgiving and Christmas)
    • Employee Assistance Program
    • Generous Employee Discount

    We are an Equal Employment Opportunity (

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Customer service representative