Director, Technical Operations - Salem - Agility Robotics

    Agility Robotics
    Agility Robotics Salem

    22 hours ago

    $145,000 - $230,000 (USD) per year *
    Description

    About the role

    We are seeking a strategic and hands-on Director, Technical Operations to manage Quality, Compliance, Technical Documentation and lead the lifecycle excellence of our products. This leader will ensure that our technology is built to the highest standards, remains compliant with global regulations, and operates at peak performance once deployed in the field. You will bridge the gap between engineering, manufacturing, and field operations, ensuring that technical knowledge is captured and compliance is ironclad

    About the work

    1. Quality & Compliance Strategy

    • Quality Management System (QMS): Design, implement, and maintain a robust Quality Management System (e.g., ISO 9001) that scales with the company.
    • Regulatory Oversight: Ensure all products and operations meet federal, state, and local regulations while also complying with ISO standards.
    • Audit Management: Lead internal and external audits to ensure continuous adherence to safety and quality protocols.
    • Partner Quality: Drive Partner Level Quality to ensure upstream conformance throughout the product supply chain.

    2. Technical Documentation & Knowledge Management

    * Change Management: Oversee Engineering Changes (ECO/MCO) across hardware components and firmware updates within the product set.* Product Definition: Develop and version technical documentation tied to product definition within the business's PLM (Product Lifecycle Management) system.

    3. Leadership & Cross-Functional Collaboration

    • Feedback Loops: Establish "field-to-engineering" feedback loops to ensure quality issues in the fleet are addressed in future product iterations.
    • Team Leadership: Build and mentor a multidisciplinary team of quality engineers, technical writers, and fleet analysts/coordinators.
    • Budgeting: Manage the departmental budget for Quality and Compliance.

    About you

    • Education: Bachelor's degree in Engineering, Operations, or a related technical field (Master's preferred).
    • Experience: 10+ years in technical leadership roles, with a proven track record in Compliance and Quality Engineering.
    • Technical Expertise: Deep understanding of QMS frameworks (ISO, Six Sigma, Lean)
    • Communication: Exceptional ability to translate complex technical concepts into clear documentation for diverse audiences.
    • Analytical Skills: Strong data-driven decision-making skills to manage cost-of-quality analyses.

    This is a fully remote role with the option to work hybrid if a commutable distance from our Salem, Pittsburgh, or Fremont offices.

    The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.

    * This salary range is an estimation made by beBee
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