Front Desk Agent - Miami Beach - South Beach Group Hotels

    South Beach Group Hotels
    South Beach Group Hotels Miami Beach

    3 hours ago

    $30,000 - $40,000 (USD) per year
    Description

    The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards.

    Essential Functions

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service
    • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
    • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations.
    • Help management applies the credit policy and guest billing policy.
    • Actively participates in daily briefings and meetings
    • Expected to conduct oneself in a discrete manner in all guest areas
    • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards.
    • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas
    • Understand and communicate promotions and enhancements effectively with employees and guests.
    • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested
    • Offer to handle special arrangements during guest stay; coordinate future visits.
    • Perform any other duties assign by his/her manager.

    Qualifications

    • Previous front office, hotel, or customer service experience preferred
    • Bi-Lingual Preferred
    • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
    • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests
    • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper.
    • Ability to handle cash and credit transactions
    • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers
    • Ability to multi task and handle stress in busy periods

    Supervisory Responsibility

    This position has no supervisory responsibilities.

    Work environment

    This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

    While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Position Type/Expected Hours of Work

    This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.

    Required Education and Experience

    • A minimum of (2) year experience in Front Desk/Hotel environment.
    • A minimum of (1) year experience in customer service background.
    • College degree in hospitality, business administration or similar.
    • Must be able to work independently and exercise good judgment to resolve issues.
    • Flexible schedule. Able to work weekends and holidays.
    • Must be able to stand for long periods of time.
    • Excellent communication skills, both written and oral.

    AAP/EEO Statement

    The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.

    No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

  • Work in company

    Front Desk Agent

    Only for registered members

    · Property Description · Nobu Hotel Miami Beach is an upscale hotel located in the heart of Miami Beach, known for its world-class amenities, luxurious accommodations, and renowned dining experiences. As a job applicant, joining the team at Nobu Hotel Miami Beach means being par ...

    Miami Beach, Florida, United States $27,000 - $38,000 (USD) per year

    6 hours ago

  • Work in company

    Front Desk Agent

    Only for registered members

    · Property Description · Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style ...

    Miami Beach, Florida, United States $42,000 - $52,400 (USD) per year

    6 hours ago

  • Work in company

    Front Desk Agent

    Only for registered members

    We are seeking a Guest Service Agent to join our team at a boutique hotel. · ...

    Miami Beach, FL

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The role of the Front Desk Agent is to assist with checking members in to the property and hotel guests into their room, streamline various inquiries, risks and other matters that arise. · ...

    Miami Beach, FL Part time

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    About Yurbban Hospitality Group · At Yurbban, we don't just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, ...

    Miami Beach $27,000 - $38,000 (USD) per year

    5 days ago

  • Work in company

    Front Desk Agent

    Only for registered members

    + As a Front Desk Agent at Marriott Vacations Worldwide (MVW), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories. · + Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hour ...

    Miami Beach

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    · Full-time · Description · The Tony Hotel South Beach is seeking an experienced Front Desk Agent to join our team at our iconic Miami Beach hotel. · In this role, you will warmly welcome guests, assist with their needs, and provide information about the hotel and local attracti ...

    Miami Beach, FL $27,000 - $38,000 (USD) per year

    6 hours ago

  • Work in company

    Front Desk Agent

    Only for registered members

    No disponible. · Register and assign rooms to guests. · Confirm phone and online reservations. · Respond to guest needs requests and complaints. · ...

    Miami Beach, FL

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    · Description · The Tony Hotel South Beach is seeking an experienced Front Desk Agent to join our team at our iconic Miami Beach hotel. · In this role, you will warmly welcome guests, assist with their needs, and provide information about the hotel and local attractions. · The i ...

    Miami Beach $27,000 - $38,000 (USD) per year

    4 days ago

  • Work in company

    Front Desk Agent

    Only for registered members

    Apply · Job Type · Full-time · Description · The Tony Hotel South Beach is seeking an experienced Front Desk Agent to join our team at our iconic Miami Beach hotel. · In this role, you will warmly welcome guests, assist with their needs, and provide information about the hotel an ...

    Miami Beach $27,000 - $38,000 (USD) per year

    5 days ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, · and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. · Check guests out of the hotel in accordance with procedures; · ...

    Miami Beach, FL $27,000 - $38,000 (USD) per year

    2 weeks ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, · a nd all guest requests and queries are handled politely and efficiently in accordance with hotel standards.Check guests out of the hotel in accordance with procedures; · W ...

    Miami Beach, FL

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    We are looking for a Front Desk Agent who will ensure Guest Services runs efficiently and handles internal and external guest issues. · Deal with all Front Office operations according to Yurbban Hospitality Group policies. · Ensure all telephone calls/inquiries are answered withi ...

    Miami Beach

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, · and all guest requests and queries are handled politely and efficiently in accordance with hotel standards.Welcome and register guests into Hotel, fulfilling requests, foll ...

    Miami Beach, FL

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The Tony Hotel South Beach is seeking an experienced Front Desk Agent to join our team at our iconic Miami Beach hotel. · In this role, you will warmly welcome guests, assist with their needs, and provide information about the hotel and local attractions. · The ideal candidate is ...

    Miami Beach $27,000 - $38,000 (USD) per year Full time

    4 days ago

  • Work in company

    Front Desk Agent

    Only for registered members

    Job Summary · We are seeking an energetic and dedicated Front Desk Agent to serve as the welcoming face of our hospitality establishment. In this vital role, you will be responsible for delivering exceptional guest experiences by managing check-in and check-out procedures, provid ...

    Miami Beach, FL $27,000 - $38,000 (USD) per year

    2 weeks ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The Front Desk Agent is responsible for delivering efficient and professional guest service at all times. · Greet all guests promptly and courteously · Execute check-in/check-out procedures using the PMS · ...

    Miami Beach, FL

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The Front Desk Agent will value all residents and guests. · Monitor entrance and departure of employees. · Maintain the "key" control system. · ...

    Miami Beach Part time

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    + Job summary: Front Desk Agents are the first impression of our Hotel and have the opportunity to make a lasting impression through their intuitive service, attention to detail and highly efficient check in/out skills. · + Qualifications:Experience working within a luxury hotel ...

    Miami Beach Full time

    3 weeks ago

  • Work in company

    Front Desk Agent

    Only for registered members

    The Front Desk Agent is an integral part of the Front Office Team. You are the first impression, and have the opportunity to make a lasting impression through your intuitive service, attention to detail and highly efficient check in/out skills. · Handle all guest interactions wit ...

    Miami Beach Full time

    1 month ago

  • Work in company

    Front Desk Agent

    Only for registered members

    AFTERNOONS 3- 9 PM · SATURDAYS PM · *The Shape Spa, premier lymphatic drainage spa, is seeking a motivated and experienced **Front Desk Agent* to join our team. This role is perfect for someone with a passion for providing excellent customer service in a wellness-focused environm ...

    Miami Beach, FL $27,000 - $38,000 (USD) per year

    1 week ago

Jobs
>
Front desk agent
>
Jobs for Front desk agent in Miami Beach