Senior Customer Service Representative - Columbus

Only for registered members Columbus, United States

4 weeks ago

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Job summary

We are looking for a highly motivated Senior Customer Service Representative located in Columbus, OH that can operate in a fast-paced and demanding environment of a micro-cap publicly-traded company.

The position is responsible for assisting the help desk supervisors in developing, preparing, and motivating the Customer Service Representatives (CSRs).

  • Handling inbound calls for all clients
  • Assisting supervisors in managing incoming calls by monitoring call reporting and delegating work
  • Supporting quality monitoring and helping with emails

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