Manager of Clinical Operations/Physicians Services - Hamilton, United States - Community Memorial Health System

Description

Job description

The Manager of Clinic Operations/Physicians Services provides administrative oversight and assistance to the organization, implementation and evaluation of Clinic Operations in accordance with accepted practice and hospital policies and procedures. This includes personnel oversight, providing on- going Quality Improvement monitors, ensuring current standards are met and ensuring that the skills and educational needs of the staff are met. The Manager is responsible for the quality of patient care. The Manager ensures that safe patient care is provided by qualified, competent, patient care staff to all patients who present to the clinics.

Essential Job Duties and Responsibilities:

•Provides Administrative oversight to the daily operations of the clinics, including patient complaints resolution in a timely manner

•Ensures standards of patient care through QA monitors

•Engages with patients for feedback on services provides with the clinics

•Understands and works toward meeting current regulatory standards

•Anticipates physician needs and work with to develop business strategies to improve services offered.

•Addresses problems involving personnel, medical staff, patient, families and the general public

•Defines the overall purpose of the clinics in accordance with hospital goal

•Plans with education department orientation and in-service training for staff members

•Plans and evaluates job descriptions annually

•Responsible for on-going performance evaluation, guidance and development of personnel

•Ensures smooth daily operations and steady progress towards established clinic goals

•Plans and operates within the approved budget

•Responsible for cost effective programs

•Identifies problems and communicates solutions to appropriate personnel

•Keeps open communication with medical staff

•Provides opportunities for growth and development of clinic staff, including recruitment, training and supervision of new employees.

•Responsible for overseeing nurse and support staffing at all clinics, supervise and control of medications and medical equipment.

•Holds staff meetings to provide opportunity for participative planning

•Performs other duties as assigned

Essential Job Duties and Responsibilities:

•Provides Administrative oversight to the daily operations of the clinics, including patient complaints resolution in a timely manner

•Ensures standards of patient care through QA monitors

•Engages with patients for feedback on services provides with the clinics

•Understands and works toward meeting current regulatory standards

•Anticipates physician needs and work with to develop business strategies to improve services offered.

•Addresses problems involving personnel, medical staff, patient, families and the general public

•Defines the overall purpose of the clinics in accordance with hospital goal

•Plans with education department orientation and in-service training for staff members
•Plans and evaluates job descriptions annually

•Responsible for on-going performance evaluation, guidance and development of personnel

•Ensures smooth daily operations and steady progress towards established clinic goals

•Plans and operates within the approved budget

•Responsible for cost effective programs

•Identifies problems and communicates solutions to appropriate personnel
•Keeps open communication with medical staff

•Provides opportunities for growth and development of clinic staff, including recruitment, training and supervision of new employees.

•Responsible for overseeing nurse and support staffing at all clinics, supervise and control of medications and medical equipment.

•Holds staff meetings to provide opportunity for participative planning

•Performs other duties as assigned

Knowledge, Skills and Abilities:

•Excellent communication and interpersonal skill

•Ability to coordinate series of activities simultaneously

•Strong leadership skills

•Willingness and ability to work as part of a team

•Strong analytical and problem-solving skills

•Good management skills and ability to work and achieve targets within stipulated times limits

•Ability to work independently with little or no supervision

•Detail and customer service oriented

•Knowledgeable in in Microsoft Suite

•Basic knowledge of medical terminology and medical software applications

Educational Requirements:

•Bachelor's Degree in Health Care Administration/Business Management or related field

•Hospital clinical background in nursing or related healthcare field

•Minimum of 3 years management work experience.

Salary: $70, $100,000.00 per year

Benefits:

• 401(k)
• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Primary care specialties:

• Primary Care

Schedule:

• Day shift

Education:

• Bachelor's (Required)