CCG Clinical Manager - BALTIMORE, United States - Kolmac

Description

The Clinical Manager at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services.

This includes staffing all programs, as well as the training and development of all clinical staff.

The Clinical Manager is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position.

The Clinical Manager in partnership with the Executive Director is responsible for managing Key Performance Indicators.
This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures.

The Clinical Manager has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

In partnership with the Executive Director, is responsible for all staffing processes, including interviewing, training, staffing for all sessions/groups, performance management/annual evaluations as well as review of and approval of timecardsIn partnership with the Executive Director, addresses performance issues including disciplinary action (verbal and written) as neededIn partnership with the Executive Director is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, direct client care, clinical outcomes, program census and attendance,
and Average Length of StayIn partnership with the Executive Director is responsible for ensuring staff Key Performance Indicators including counselor direct care hours are being metSets a standard of clinical and professional excellence providing clear expectations and accountability for all clinical staff, including ensuring that all staff adhere to guiding principes
Along with the Executive Director is responsible for overall patient satisfaction. Responds to patient concerns and resolves clinical, program, and customer service issues with solutions that are in line with established ethical guidelines and best practices

Perform regular employee reviews and provide feedback on their performance to help motivate their dedication to professional goalsSafeguards model fidelity ensuring that an evidence-based, harm reduction and recovery oriented approach to patient care is promoted and practicedIs skilled in Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Trauma Informed Treatment Approaches, and assists in training clinical staff in these approachesProvides supervision with a focus on performance management as well as clinical certification or licensure

To include the following:
Will complete weekly clinical supervision documents within 24 hours of supervision and submit to clinical leadership in accordance with company clinical supervision policies

Ensures completion of clinical documentation including Treatment Plans, BAMs, group, individual, discharge summaries, and all other required documentation
Facilitates and documents weekly staff meetings and group supervision, and case consultations as needed

Regularly observes groups and individual sessions to ensure service delivery meets clinical standards

Completes
and submits to clinical leadership the required number of active chart reviews as well as 100% of intake charts and 100% of discharge charts to ensure all treatment and documentation being provided is consistent with the organization's standards
Reviews daily and weekly reports to ensure patient care, documentation, and other Key Performance Indicators are adhered to

Reviews all admission, discharge and other census data weekly for their program / area of responsibility

Coordinates with clinical leadership / Human Resources the on-boarding and termination status of all employees consistent with organization standards

Responsible for carrying a reduced caseload. Temporary full caseload may be required based on program needs

Will be responsible for group coverage as needed
Provides support and direct intervention to staff members during client crises

Partners with the compliance team to maintain compliance with CARF standards and state regulations.
Adheres to company operating policies and proceduresCollaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming, ensuring Kolmac/CCG is implementing evidenced-based practicesEmbodies the spirit of a teacher, continually driving professional growth with all clinical and administrative team membersMust be willing provide clinical trainings for company that are outside of assigned program / area of focus
Must be willing to perform marketing and outreach in community promote services and
develop strategic partnerships with community stakeholders

Promotes the organizations image in a positive and professional mannerOther duties as assigned


Education and Experience:

Must Haves:
Must meet all state and regulatory requirements to provide Clinical Supervision to Substance Use Disorder clinical staff in the state you are employed
Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disordersMinimum of 1 year experience in a supervisory/leadership position within the human services field
Familiar with state / federal regulations, CARF standards, and DEA regulations – when necessary
Must have a minimum of 3 years working within the field of substance use disorder treatmentMust
become competent in Medication Assisted Treatment best practices

Must be willing to work the hours that are required based on specific location
Exhibits excellent written and oral communication skills
Excellent documentation and computer skills required, including the use of electronic medical records.

Is engaging with staff and patients while promoting accountability that supports the organizations clinical outcomes and metricsCompliance with the ethical and professional standards and practices of counselors and therapists.

Initiative to lead and be proactive in critical situations. Advanced problem solving and decision-making skillsKnowlege of and competency in crisis intervention, risk assessments including suicide assessment skills, and must be skilled in de-escalation techniques


Licenses and Other Required Credentials:
LCADC, LCPC, LCSW-C, CAC-AD, and SUD Approved Supervisor status in Maryland
LPC, LCSW, LSATP in Virginia
CADC LCDP, LPCMH, LCSW in Delaware
LPCC, LISW, LCDC-3 In Ohio


Direct Reports:
All clinical staff within the clinic or regionPandoLogic


Keywords:

Clinical Services Manager, Location:
BALTIMORE, MD