- Business analysis and process mapping
- Maintaining comprehensive business process flow diagrams to document and visualize workflows
- Developing training material for staff in collaboration with Product Owners
- Identifying channels to deliver training including videos, tipsheets, and more
- Organizational change management
- Creating training materials like user guides and videos
- Maintaining knowledge base portals such as Confluence, Azure DevOps, and SharePoint
- Conducting hands-on end-user training on Dynamics 365
- 11-15 years of experience as a business analyst
- 11-15 years of experience in requirements gathering and documentation
- Proficient in MS Office suites
- Project management skills with the ability to prioritize tasks
- Proven experience in developing business process flow diagrams and user stories
- Hands-on training experience on Dynamics 365
- Experience in developing training materials for user onboarding and ongoing support
- Knowledge of Business Process and workflow/data flow design
- Experience with Knowledgebase portals
- Experience in Child Welfare Agency
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Senior Business Systems Analyst/Trainer - Washington, United States - The Slate Group
Description
Position: Senior Business Analyst Trainer
Company: Join our team as a Senior BA Trainer responsible for maintaining business process flow diagrams, developing training material, and delivering training for staff. This position requires being on site 4 days a week.
Responsibilities:
Salary Range: $89,488.00 to $95,880.00
Qualifications: