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- Experience with Application Software applications.
- Ops manager ensures the multiple software applications run smoothly, trouble shoot as required etc.
- Provide technology recommendations to facilitate the ability to achieve business objectives
- Identify, review, and assess the impact of emerging DoD/Federal/Commercial policies, directives, guidelines, DoD initiatives, governance processes, and technologies of each system
- Establish a governance process to develop and adjudicate the standards, policies, and processes needed to effectively and efficiently manage device configuration polices and applications
- Support activities of the PMOs to include meeting preparation and facilitation, preparing and conducting briefings, and developing options/white papers describing potential technical design and deployment alternatives
- Provide project updates to Government counterparts via weekly status reports
- Answering questions regarding system procedures, online transactions, systems status, and downtime procedures
- Collaborating with network services, software systems engineering and/or application development to restore service and/or identify problems
- Using best practices and knowledge of internal or external business issues to improve products or services
- May have supervisory responsibilities
- Special non-commercial systems administrator experience (access management/file transfer) may be required
- Work IT requests/projects from beginning to end with the support of a project manager, ensuring the requirements are accurate and scope is documented; projects may vary in complexity from simple procurements to equipment relocation
- Track delivery & issue resolution
- Provide written and oral updates on all statuses.