Operations Manager with Security Clearance - Alexandria, VA, United States - Mission Services LLC (MSI)

    Mission Services LLC (MSI)
    Mission Services LLC (MSI) Alexandria, VA, United States

    1 week ago

    Default job background
    Technology / Internet
    Description

    • Experience with Application Software applications.
    • Ops manager ensures the multiple software applications run smoothly, trouble shoot as required etc.
    • Provide technology recommendations to facilitate the ability to achieve business objectives
    Identify and develop business processes and performance measures to successfully integrate systems development, implementation, and sustainment


    • Identify, review, and assess the impact of emerging DoD/Federal/Commercial policies, directives, guidelines, DoD initiatives, governance processes, and technologies of each system
    • Establish a governance process to develop and adjudicate the standards, policies, and processes needed to effectively and efficiently manage device configuration polices and applications
    • Support activities of the PMOs to include meeting preparation and facilitation, preparing and conducting briefings, and developing options/white papers describing potential technical design and deployment alternatives
    • Provide project updates to Government counterparts via weekly status reports
    • Answering questions regarding system procedures, online transactions, systems status, and downtime procedures
    • Collaborating with network services, software systems engineering and/or application development to restore service and/or identify problems
    • Using best practices and knowledge of internal or external business issues to improve products or services
    • May have supervisory responsibilities
    • Special non-commercial systems administrator experience (access management/file transfer) may be required
    • Work IT requests/projects from beginning to end with the support of a project manager, ensuring the requirements are accurate and scope is documented; projects may vary in complexity from simple procurements to equipment relocation
    • Track delivery & issue resolution
    • Provide written and oral updates on all statuses.