Administrative Coordinator/Customer Service - Worcester, United States - Expert Staffing

Description

Job Description

Expert Staffing is HIRING Bilingual Coordinator Administrators & Customer Service Representatives in Worcester, MA.

Administrative Coordinators:

• Schedule: 8:30am-5:00pm (Monday-Friday)

Job Duties & Requirements:

• Answer multi line phone system. Transfer calls and take detailed messages
• Greet applicants and walk in traffic
• Data entry of all applications
• Process I-9's and E-verifies
• Implement and maintain filing system
• Maintain an availability list to support recruiting efforts
• Scan/Print/Fax as needed
• MUST be bilingual in Spanish/English
• Previous staffing experience a plus but not required
• MUST have previous administrative/reception experience
• MUST have experience using multi line phone system
• MUST have experience with MS office

Customer Service Representatives:

• Schedule: 1st shift Monday-Friday (Saturdays as needed)

Job Duties & Requirements:

• Data entry order processing
• Ability to work with high volume of emails.
• Verbal and written communication with customers regarding pricing and quantity discrepancies.
• Reviews submitted pricing, validates and enters the promos.
• Knowledge of inventory control
• Interact with multiple departments and all levels of management.
• Warehouse personnel regarding order mis-shipments and lot revisions
• Sales force regarding pricing, return authorizations, inventory, customer complaints, etc.
• Interact with other facilities regarding orders, return authorizations, inventory, etc.
• Bill and send invoices based on customer's guidelines.
• Ability to multitask and work in a fast-paced environment.
• MUST have previous pricing experience
• Must be highly analytical
• Excellent phone skills
• Excellent math skills
• Computer knowledge (Microsoft Office)

For immediate consideration please contact to speak with a recruiter or visit our website at