Member Services FT Hardegan - Indianapolis
3 weeks ago
Job Summary
The Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests.This role involves greeting and engaging with members as they enter and exit the club,
addressing inquiries,
conducting facility tours,
resolving issues,
ensuring a clean,safe,and inviting environment during AM,P.M.,or Overnight shifts.The representative will often work independently,including times when they may be alone,requiring self-reliance and proactive problem-solving.
Job description
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