- Provide remote technical support for Microsoft technologies such as Windows Server, Exchange, SQL, and SharePoint.
- Offer assistance for remote access solutions like VPN, RDP, and SonicWALL Secure Mobile Access Appliances.
- Troubleshoot backup systems and network devices.
- Adhere to CyBerJaz's best practices for support resolutions.
- Follow defined processes for handling support tickets.
- Create and execute resolution plans for support requests.
- Assist in developing client documentation.
- Minimum of 2 years of experience in IT service provision.
- Demonstrated high energy and self-motivation.
- Strong desire to succeed and willingness to follow processes.
- Excellent organizational and customer service skills.
- Proficiency in Microsoft Office applications.
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systems administrator
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Systems Administrator - Aliquippa, United States - CyBerJaz
3 days ago
Description
Job Title: Systems Administrator at CyBerJaz
About the Company: CyBerJaz is a family-owned and operated technology services company based in the Pittsburgh Tri-State Area. We specialize in providing technology management solutions to small and mid-sized organizations, helping them enhance their success through a strategic blend of technical and business services.
Job Description:
CyBerJaz is currently seeking a skilled Systems Administrator to join our team. As a Systems Administrator, you will play a crucial role in delivering remote technical support to our clients, ensuring the smooth operation of their systems and contributing to their overall success.
Responsibilities:
Requirements:
If you are looking for a challenging yet rewarding opportunity to utilize your technical skills and make a positive impact, we invite you to apply for the Systems Administrator position at CyBerJaz. We are located near the Green Garden Plaza, just a few minutes from the I-376 Aliquippa exit.