Sr. Manager Regional Operations - Little Rock, AR

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period · For more information about our benefits, see below · We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride o ...

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period

For more information about our benefits, see below

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Overview

The Senior Manager of VDCI will play a pivotal role in managing and implementing all operational programs across a multi-state region. Reporting directly to the Regional Director of Operations and collaborating closely with the executive staff, this position is responsible for the overall success, efficiency, and growth of our regional programs. The Senior Manager will ensure that all operations meet and exceed customer expectations while strictly adhering to industry standards and regulatory requirements

Duties & Responsibilities

• Develop, implement, and monitor operational strategies to ensure program effectiveness, efficiency, and profitability across the multi-state region.
• Manage regional budgets, control costs, and drive revenue growth in alignment with company goals.
• Oversee the deployment of resources, including fleet, equipment, and inventory, to optimize operational capacity.

• Analyze performance data and metrics (e.g., treatment efficacy, service delivery times, safety records) to identify areas for improvement and implement corrective actions.

• Ensure all regional programs comply with federal, state, and local environmental, health, safety, and pesticide regulations.

• Maintain expert knowledge of mosquito biology, control techniques, and relevant regulatory changes.
• Oversee licensing, certification, and training programs to ensure all personnel meet required standards.

• Implement and manage a robust Quality Assurance program for all field operations, documentation, and service delivery.

• Lead, mentor, and manage a team of regional managers and supervisory staff.

• Oversee regional talent acquisition, onboarding, performance management, and retention efforts.
• Foster a positive, safe, and productive work environment that encourages professional growth and accountability.

• Ensure effective communication cascades throughout the region, connecting field operations with executive strategy.

• Serve as a high-level point of contact for significant client accounts and community stakeholders.

• Manage and resolve complex customer issues and complaints, ensuring high levels of customer satisfaction and retention.
• Represent the company at industry conferences, public meetings, and community outreach events to build positive brand awareness and public trust.

Candidate Requirements

Education

• Bachelor's Degree in Business Management, Environmental Science, Entomology, Public Health or a related field.

Experience

• 5+ years of experience of leadership in a multi-site or multi-state. Experience within the pest control or related service industry preferred.
• Proven experience managing large budgets and driving financial performance
• In depth knowledge of mosquito control operations, public health pest management and regulatory compliance (FIFRA, state pesticide laws, etc)

Skills & Competencies

• Excellent leadership, communication, strategic planning, and analytical skills
• Ability to travel extensively within the multi-state regions
• Must possess or be able to obtain all necessary state pesticide applicator/operator licenses.

Base Pay Range

Yearly: $113, $163,000.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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