Front Desk Supervisor TownePlace Suites - Westport, United States - Lafrance Hospitality

Description

Lafrance Hospitality | Full time

**Front Desk Supervisor TownePlace Suites**

Westport, United States | Posted on 02/15/2022

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Location Name TownePlace Suites - Westport, MA Work Experience 0-1 year **Job Description**

Lafrance Hospitality is searching to fill the opening of **Front Desk Supervisor** for the **TownePlace Suites by Marriott in Westport, MA.**

The Front Desk Supervisor (FDS) is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The FDS assists in all areas of the hotel to achieve and maintain TownePlace, and Lafrance Hospitality standards.

**Key Responsibilities Include:**

Works to achieve a friendly atmosphere for fellow associates and hotel guests

Displays exemplary performance as an example for the staff to emulate

Performs training and revenue management strategies with the staff

Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed

Produces accurate financial reports on time

Ensures that policy and procedure are followed and administered consistently

Understands local health and safety codes

Maintains a positive, cooperative work environment between personnel and management

**Qualifications:**

Minimum 1-2 years hotel front desk experience

Strong interest and willingness to develop sound managerial and team building skills, to effectively lead a team

Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees

Equally strong listening skills

Strong attention to detail

Comfortable with hotel computer reservation systems

Ability to teach adult learners

Open availability of nights, weekends, and holidays

Full Time, PTO, Medical & Dental, 401K, Equal Employment Opportunity

***TRAVEL BENEFITS OFFERED***

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