Customer Support Lead - San Francisco

Dice is the leading career destination for tech experts at every stage of their careers. Our client, New York Technology Partners, is seeking an Azure Support Lead with strong experience in Azure Cloud and Java. The role involves leading production support, incident management, a ...

About the Role · As the Lead of Customer Support at Campfire, you will be the champion for our users, ensuring every interaction with our platform is seamless and successful. You will lead, mentor, and scale a high-performing support team dedicated to resolving complex technical ...

Seeking a Technical Support Lead to own how we support customers post-activation. · 4-6+ years in technical support, solutions engineering, technical account management, or customer success roles at high-growth B2B SaaS companiesHands-on technical expertise with LLMs, AI techniqu ...

We are seeking a hands-on and self-driven Tech Support Lead to support our growing London office. · Serve as the primary onsite IT support lead for the London office. · Troubleshoot and resolve hardware, software, and network issues for end users. · ...

About Abridge · Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most— ...

About Abridge · Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most— ...

About the RoleAs the Lead of Customer Support at Campfire,you will be the champion for our users ensuring every interaction with our platform is seamless and successful. · You will lead mentor and scale a high-performing support team dedicated to resolving complex technical and a ...

We are seeking a hands-on and self-driven Tech Support Lead to support our growing London office. · Serve as the primary onsite IT support lead for the London office. · Troubleshoot and resolve hardware, software, and network issues for end users. · ...

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. · Frequently, medications cause more harm t ...

About Abridge · Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most— ...

We are looking for a Support Engineering Lead to own the technical support function for a highly technical, agentic voice AI platform.About The RoleThis is a hands-on leadership role: you will personally debug complex customer issues, build AI agents and automations, and lead a g ...

AirOps is seeking a Technical Support Lead to own customer post-activation support. This role involves solving complex technical challenges, building a world-class support organization, and ensuring customers unlock AirOps' value. · Recruit, hire, onboard, and coach a high-perfor ...

Azure Support Lead seeks senior experience in Azure Cloud (Storage AKS Kubernetes APIM Log Analytics) & stakeholder coordination for large-scale enterprise applications. · Own L2L3 production support and incident resolution · Drive system availability scalability performance obse ...

We're hiring a Treasury Support Lead to build and lead a brand-new specialty support function focused on treasury and investment-related support work. · This role is ideal for someone who thrives in ambiguity and feels energized by a blank canvas. · ...

We are looking for a Lead Clinical Support Specialist to assist in leading one of the clinical teams that uses the Arine platform to deliver excellent outcomes for our customers. · Frequently medications cause more harm than good. · Incorrect drugs and doses costs the US healthca ...

+We are seeking a hands-on and self-driven Tech Support Lead to support our growing London office. · This is a critical onsite position that blends technical expertise with strong interpersonal skills. · ...

Mercury is building a complete finance stack for startups. As we scale, the complexity of our money movement systems—and the support experience around them—keeps growing. We're hiring a Treasury Support Lead to build and lead a brand-new specialty support function focused on trea ...

Bachelor's degree in Engineering, Computer Science or related field preferred. At least 8–12 years of experience in IT Operations, Service Delivery or Technology Support. · ...

ABOUT RETELL AI · Retell AI is using the first principles to reimagine the call center with cutting edge voice AI. · Since launching 18 months ago, thousands of companies now utilize Retell's AI voice agents to handle sales, support, and logistics calls that once required large t ...

We're experiencing rapid growth, have strong product-market fit, and are looking for the right people to help us scale. This is a rare chance to make a meaningful impact at a fast-moving, high-growth company. · The Lead Support Specialist role is a key member of the post-sales te ...