Customer Support Lead - San Francisco

We are seeking a hands-on and self-driven Tech Support Lead to support our growing London office. · Serve as the primary onsite IT support lead for the London office. · Troubleshoot and resolve hardware, software, and network issues for end users. · ...

Azure Support Lead seeks senior experience in Azure Cloud (Storage AKS Kubernetes APIM Log Analytics) & stakeholder coordination for large-scale enterprise applications. · Own L2L3 production support and incident resolution · Drive system availability scalability performance obse ...

We are seeking a hands-on and self-driven Tech Support Lead to support our growing London office. · Serve as the primary onsite IT support lead for the London office. · Troubleshoot and resolve hardware, software, and network issues for end users. · ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, New York Technology Partners, is seeking an Azure Support Lead with strong experience in Azure Cloud and Java. The role involves leading production support, incident management, a ...

Bachelor's degree in Engineering, Computer Science or related field preferred. At least 8–12 years of experience in IT Operations, Service Delivery or Technology Support. · ...

About the RoleAs the Lead of Customer Support at Campfire,you will be the champion for our users ensuring every interaction with our platform is seamless and successful. · You will lead mentor and scale a high-performing support team dedicated to resolving complex technical and a ...

+We are seeking a hands-on and self-driven Tech Support Lead to support our growing London office. · This is a critical onsite position that blends technical expertise with strong interpersonal skills. · ...

· Canals is a profitable startup transforming the industrial supply chain ($10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe. · ...

We are looking for a Support Engineering Lead to own the technical support function for a highly technical, agentic voice AI platform.About The RoleThis is a hands-on leadership role: you will personally debug complex customer issues, build AI agents and automations, and lead a g ...

We are looking for a Lead Clinical Support Specialist to assist in leading one of the clinical teams that uses the Arine platform to deliver excellent outcomes for our customers. · Frequently medications cause more harm than good. · Incorrect drugs and doses costs the US healthca ...

+About the RoleAs the Lead of Customer Support at Campfire, you will be the champion for our users. · +Lead, mentor and develop a team of customer support specialists,Establish and refine support best practices,Oversight on daily support queue ensuring timely resolutions for high ...

+As a Customer Support Lead, you'll be the front line of Reevo's customer experience—resolving issues, educating users, and representing the voice of the customer across our teams. · + · +Masterthe Product:Develop expertise across Reevo's CRM modules—prospecting,enrichment/workfl ...

The Support Escalations Team Lead is responsible for driving exceptional outcomes for our customers by ensuring their team is consistently achieving their goals. · ...

A fast-growing restaurant platform organization is seeking a hands-on Support Lead to deliver white-glove support and drive innovation in service delivery for a strategic platform initiative. · This role requires frontline ticket ownership for merchant support, rapid escalation r ...

We're looking for a Lead Technical Support Engineer to be the bridge between our customers and our tech. You'll own customer-facing troubleshooting, root cause investigations, and escalations. · 3+ years of experience in a technical support, solutions engineering, or SRE-like rol ...

The Team Lead is responsible for driving exceptional outcomes for our customers by ensuring their team is consistently achieving their goals. They lead and manage their team, providing strategic direction, ongoing coaching, data analysis, project management, and overseeing daily ...

A fast-growing restaurant platform organization is seeking a hands-on Support Lead to deliver white-glove support and drive innovation in service delivery for a strategic platform initiative. · Work the merchant support queue daily. · Rapidly become the trusted escalation owner f ...

+Job summary · As our Support organization continues to scale globally,+ · +QualificationsExperience in Workforce Management, capacity planning, or operational planning in a Support, CX, or technical services environment. · +SkillsData rigorous with the ability to turn complex da ...

Point One Navigation is building the future of precise location. · The Technical Support Team Lead owns quality speed scalability customer support experience ensuring issues resolved quickly effectively optimizing speed to resolution positive customer experience. · ...

We are building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety and efficiency across industries from robotics to transportation. · - Experience in a player-coach support role · - Strong technical background in G ...