Patient Services Specialist - Baltimore
11 hours ago

Job summary
The Patient Services Specialist I performs routine front-end clinical operations activities including registration cashiering gathering and providing appropriate information collecting co-pays and answering the phones.Responsible for complete and accurate patient registration check-in Collect co-pays provide receipts and provide timely accounting for all collected cash and payments Identify discrepancies immediately work with the supervisor to resolve issues Obtain necessary required information both registration financial documentation needed to complete the check in process Provide information to callers direct callers to the correct destination Respond to patients families clinic issues in a timely professional manner provide routine financial benefits seek assistance from the supervisor when obtaining answers to resolve patient issues Maintain general updated understanding of insurance requirements as they relate to Care Center Retrieve assess system information related insurance authorization for patient services from Patient Access Department Monitor Epic work que tracking internal external consults
Job description
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