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    Core Systems Analyst - San Francisco, United States - Provident Bank

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    Description
    BankProv

    BankProv is a future-ready commercial bank that offers a comprehensive suite of banking products. We are a premier Banking-as-a-Service (BaaS) provider and specialize in technology-driven banking solutions to niche markets, including private equity, renewable energy, fintech and enterprise value lending. BankProv has a long history of supporting the business community. You can trust that we have the experience to meet our clients needs now and into the future. BankProv, is a subsidiary of Provident Bancorp, Inc. (NASDAQ: PVBC).

    BankProv is an Entrepreneurial Operating System (EOS) company. We share an entrepreneurial spirit, were curious, we embrace change, and we challenge ourselves to stretch beyond our comfort zones to create the future of banking.

    Position Summary:
    The Core Systems Analyst is responsible for ongoing research, updates, changes and maintenance on deposit and loan related software, working closely with the manager to ensure software is utilized effectively and efficiently. The incumbent will proactively learn the systems to troubleshoot system errors, questions, or change requests to internal users with adherence to Change Management Proposals. This position will work closely with the Core Systems Manager and stakeholders in a manner to consistently initiate and drive product and software enhancements and efficiencies including process changes and SOPs. The incumbent will gather requirements for bank initiatives, communicate and collaborate with vendors or internal stakeholders, provide status updates, test plans, rollback plans, create or update procedures, and ensure project is successful by its deadline.

    Essential Job Functions:
    • Process research, updates, changes and complete maintenance for deposit and loan systems:
      1. Loan Vantage
      2. Laser Pro
      3. Lender Link
      4. COCC (Loans and Deposits)
      5. WITS (wire system)
      6. Affirmative (ACH system)
      7. Online Banking
      8. Mobile Deposit
      9. RDC
      10. Positive Pay
      11. Weiland (Analysis system)
      12. Debit Card systems
      13. Identifi
      14. ImageCentre
      15. Computershare
      16. Ensenta
    • Core Systems Analyst Standard Tasks:
      1. New Deposit and Loan Product setup (minors in COCC)
      2. Changes to Products
      3. New Rate setup in COCC
      4. Changing Rates in COCC
      5. Updating and maintaining Deposit rate sheets
      6. Adding new features to systems
      7. Making changes to systems
      8. Working with Product and IT Operations to install new systems
      9. Assisting business lines with testing
      10. 1st line reporting of system outages, issues, and research of system capabilities
      11. Working with vendors for system outages and issues
      12. Posting procedures, forms and items to the HUB
    Preferred Knowledge, Skills and Abilities:
    • Understanding of loan and deposit systems
    • Understanding of loan processing and servicing
    • Understanding of deposit systems
    • Understanding of Cash Mgmt. systems
    Preferred Education and Experience:
    • 5 years of retail and/or loan operations experience
    • Experience with Loan Vantage
    • Experience with Laser Pro
    • Experience with WITS
    • Experience with Affirmative
    • Experience with COCC
    • Microsoft experience
    Physical Demands and Work Environment:

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    While performing duties of this job, employee may be occasionally required to stand; walk; sit; use hands, or feel objects, tools or controls; reach with hands and arms; speak clearly and hear efficiently. Employees may occasionally lift and/or move up to, or in excess of 10 pounds. Specific vision abilities may be required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Prolonged periods of sitting at a desk and working on a computer.

    Travel:

    Availability to travel on short notice to meet immediate business needs may be required.

    Note:

    This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

    BankProv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. If you need assistance or accommodation completing the employment application, please contact us at and we will gladly assist you.

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