- Provides excellent customer service by answering questions, resolving issues and acting as resource to customers on a variety of items including products and warranty information and promotions. Ensures a positive purchasing experience by projecting a positive, professional image of the company and its products and displays a strong knowledge of outdoor recreational products.
- Assists with the shipping and receiving of merchandise. Unpacks shipments of products, stocks shelves, performs a basic inspection for defects and ensures proper quantity and quality is received.
- Assists in processing and replenishing merchandise and monitoring floor stock.
- Completes sales transactions, accepts payments and applies appropriate discounts.
- Performs general housekeeping functions such as vacuuming, sweeping and dusting.
- May assist with collecting market information, pricing and merchandising products as required by individual sites.
- May be responsible for participating in off-site sales related events as required by individual sites.
- Performs other duties as assigned.
- Excellent communication and customer service skills to effectively educate on product details and promotions while delivering a positive, quality customer experience.
- Ability to learn about various outdoor recreational products, display passion regarding the products, and effectively communicates product information to customers.
- Skills in performing basic mathematic functions such as addition, subtraction, multiplication and division.
- Ability to work with minimal supervision.
- Ability to periodically lift 50 pounds. May be required to lift overhead and also be required to lift up to 75 pounds at certain sites.
- Valid driver's license for picking up items at our local Racine warehouse.
- Entrepreneurial spirit and innovation are in our bones We authentically innovate trusted equipment that gets people out there.
- We are laser-focused on our consumers, and passionate about inspiring people to actively engage with the amazing awe of the outdoors again and again.
- We strive to create meaningful, healthy change in the world as individuals and as a family of brands.
- We value diversity and team members who are willing to wear multiple hats; who take personal initiative, anticipating what needs to be done, and figuring things out to make them happen; but who are also willing to ask for help, to assist others and work together.
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Retail Store Associate - Racine, United States - Johnson Outdoors
Description
At Johnson Outdoors, home to some of the world's most innovative and best-known outdoor recreation brands, we create amazing outdoor experiences - for adventurers, by adventurers.
Our retail store located in Racine, Wisconsin exhibits of all of our iconic brands and offers our customers a hands-on experience to see, touch and learn about our amazing product lines. Check out each of the unique Johnson Outdoor brands in Fishing, Watercraft, Camping, and Diving
As our Retail Store Associate, you are enhancing customer engagement with our brands by providing excellent customer service by answering questions, resolving issues and acting as resource to customers on a variety of items including products and warranty information and promotions.
ATTENTION ALL COLLEGE STUDENTS: This is a great entry level role to apply your customer service, marketing and sales skills. Part time work schedule - 3 weekdays and every other Saturday. Average 20-24 hours per week. Located at our beautiful Headquarters along Lake Michigan in downtown Racine: 555 Main Street, Racine, WI.
If you've got a talent for customer service, sales or marketing and bringing a positive approach to helping others enjoy the great outdoors, then it's time for you to join the Johnson Outdoors family
What you will be doing:
Assists in the retail store by offering outstanding customer service, generating sales, merchandising and safeguarding company assets.
What you need to succeed:
A few pointers about our culture:
All qualified applicants will receive consideration for employment at Johnson Outdoors (and all subsidiaries) without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. Johnson Outdoors is proud to be an affirmative action and equal opportunity employer.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact Human Resources at to let us know the nature of your request and your contact information.
About Us:
JOHNSON OUTDOORS is a leading global innovator of outdoor recreation equipment and technologies that inspire more people to experience the awe of the great outdoors. The company designs, manufactures and markets a portfolio of winning, consumer-preferred brands across four categories: Watercraft Recreation, Fishing, Diving and Camping. Johnson Outdoors' iconic brands include: Old Town canoes and kayaks; Ocean Kayak; Carlisle paddles; Minn Kota fishing motors, batteries and anchors; Cannon downriggers; Humminbird marine electronics and charts; SCUBAPRO dive equipment; Jetboil outdoor cooking systems; and Eurekacamping and hiking equipment. Founded in 1970 by Samuel C. Johnson, the Company has delivered double-digit compound annual growth over its history, evolving from a single brand into a nearly $743 million global enterprise with around 1,200 employees across 20 countries.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
