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Contact Center Representative - Fort Myers, United States - Lee Health
Description
Location:Orion Building -6630 Orion DriveFort Myers FL 33912Department: LPG Contact Center
Work Type: Full Time
Shift:1/7:00:00 AM to 7:00:00 PM
Minimum to Midpoint Pay Rate:$ $18.75 / hour
Summary
Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
You must include an updated resume with employment dates to be considered in this role.
Requirements
Educational Requirements
Degree/Diploma Obtained
Program of StudyRequired/
Preferredand/or
High School Diploma or Equivalent
Requiredand
Additional Requirements
Post high school training or college preferred
Experience Requirements
Minimum Years Required
Area of ExperienceRequired/
Preferredand/or
1 Year
Customer ServiceRequiredand
1 Year
SchedulingPreferred
Additional Requirements
Epic experience a plus
State of Florida Licensure Requirements
Licenses
Required/
Preferredand/or
Not Required
Certifications/Registration Requirements
Certificates/Registrations
Required/
Preferredand/or
Other Requirements
Medical terminology knowledge desired. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service, including verbal and written communication skills are required. Must be able to type 30 words per minute. Data entry skills and good computer skills are required including knowledge of Microsoft Office. Ability to speak bilingual is helpful.
US:FL:Fort Myers