Technical Support Engineer, Marketplaces - San Francisco, CA
1 month ago

Job summary
We're seeking a Technical Support Engineer to help third-party providers successfully integrate with and leverage the Vercel Marketplace platform.The role involves onboarding diverse providers across AI, Infrastructure, and SaaS categories, while communicating and troubleshooting both provider-side and end-user experiences across topics like billing, one-click provisioning, authentication, and authorization.
- Provide technical guidance to providers' developers on best practices for integrating with our APIs and utilizing our functionality
- Troubleshoot issues from providers and customers. Escalate to engineering teams with detailed technical context, impact assessment, and reproduction steps
Job description
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