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- Partner with Operations and HR Leaders in the field to better understand their training and development needs.
- Design and implement training programs for new employees and current employees
- Set strategy for and work with regional teams to execute standards training programs across the nation
- Design and implement team building programs around food, culinary, that can help us to reinforce our values ( Love to Cook, Love to Eat )
- Manage training budget and vendors properly
- Design, develop, implement, and evaluate company-wide training programs with an increased focus on virtual design and delivery
- Design, develop and implement experiential learning activities
- Analyze training evaluations to modify and improve existing programs and/or develop new training programs
- Create and distribute marketing documents for training programs
- Develop multimedia visual aids and presentations
- Support the development and maintenance of Culture & Talent team processes and procedures
- Contribute to the management of the budget for training programsPerformance Indicators:
- Retention
- Engagement Survey Index
- Talent Management
- Completion of designated training modules
- Identification and execution of succession planningQualifications:
- Bachelor in Human Resources, Education or related fields required
- 7+ years of previous facilitation experience or training in an adult learning environment preferred; experience in curriculum design and/or development also preferred
- Knowledge of retail sales and experience of working as a Retail Trainer preferred
- Excellent decision making and problem solving skills
- Management Systems (Canvas, Alchemy for instance)
- Excellent motivation skills required
- Ability to manage full training cycle such as conducting in-person activities and using e-learning platforms
- Excellent communication and interpersonal skills
- Good organizational and problem solving skills
- Excellent technical skills (Excel, Outlook, PowerPoint, Word and HR-SAP).EOE/Vets/Disability