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  • Admissions Call Center Rep - Deerfield Beach, FL - We Level Up

    We Level Up
    We Level Up Deerfield Beach, FL

    2 months ago

    $40,000 - $90,000 (USD) per year *
    Description

    Company Overview

    We Level Up is a network of mental health, drug and alcohol addiction treatment centers that provide caring treatment to those who are prepared to begin their recovery journey. Our commitment is unmatched and proven by offering a diverse set of clinical therapies, combined with a professional, caring staff with diverse treatment options.

    Requirements:

    • Minimum of two (2) years in of experience as a call center representative, admissions coordinator, Utilization Review generalist, or other related services in a substance abuse, detox, behavioral health care, or other related setting.

    Responsibilities:

    • Collects sufficient information from patient/client and/or family as authorized by the patient to ensure accurate and comprehensive information is obtained.
    • Obtains and/or clarifies availability of benefits.
    • Ensures all communications are documented thoroughly and accurately and in a timely manner.
    • Coordinates all aspects of the admission process as needed to ensure a smooth and safe transition of the client/patient into our facility and programs.
    • Works with all interdisciplinary team members to communicate information and issues that may be relevant to the patients care, treatment, or services.
    • Is knowledgeable and understand criteria for all levels of care.
    • Stays informed on trends and issues affecting the industry.
    • Responsible for demonstrating competence is at least one or more of the following:

    All other duties as assigned by a supervisor.sessment

    o Patient identification

    o Medication reconciliation

    Benefits We Offer:

    • Healthcare Benefits including Medical, Dental, Vision, Basic Life, and Employee paid expanded life Insurance
    • Short Term and Long-Term Disability
    • 96 hours of Paid Time Off (PTO)
    • 6 Paid holidays (New Years, Memorial Day, Labor Day, 4th of July, Thanksgivings, Christmas)
    • Mental Health Day - 2 Days
    • EAP Services (Employee Assistance Program)

    Salary: Pay for this position is based on experience

    • Openers position - starting salary is 40k plus incentive pay
    • Closers position - starting salary is 70k to 90k plus incentive pay

    Work Schedule - weekend as needed

    Job Type: Full-time

    Pay: $70, $90,000.00 per year

    Benefits:

    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Work Location: In person

    * This salary range is an estimation made by beBee
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