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- Minimum of two (2) years in of experience as a call center representative, admissions coordinator, Utilization Review generalist, or other related services in a substance abuse, detox, behavioral health care, or other related setting.
- Collects sufficient information from patient/client and/or family as authorized by the patient to ensure accurate and comprehensive information is obtained.
- Obtains and/or clarifies availability of benefits.
- Ensures all communications are documented thoroughly and accurately and in a timely manner.
- Coordinates all aspects of the admission process as needed to ensure a smooth and safe transition of the client/patient into our facility and programs.
- Works with all interdisciplinary team members to communicate information and issues that may be relevant to the patients care, treatment, or services.
- Is knowledgeable and understand criteria for all levels of care.
- Stays informed on trends and issues affecting the industry.
- Responsible for demonstrating competence is at least one or more of the following:
- Healthcare Benefits including Medical, Dental, Vision, Basic Life, and Employee paid expanded life Insurance
- Short Term and Long-Term Disability
- 96 hours of Paid Time Off (PTO)
- 6 Paid holidays (New Years, Memorial Day, Labor Day, 4th of July, Thanksgivings, Christmas)
- Mental Health Day - 2 Days
- EAP Services (Employee Assistance Program)
- Openers position - starting salary is 40k plus incentive pay
- Closers position - starting salary is 70k to 90k plus incentive pay
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Admissions Call Center Rep - Deerfield Beach, FL - We Level Up
Description
Company Overview
We Level Up is a network of mental health, drug and alcohol addiction treatment centers that provide caring treatment to those who are prepared to begin their recovery journey. Our commitment is unmatched and proven by offering a diverse set of clinical therapies, combined with a professional, caring staff with diverse treatment options.
Requirements:
Responsibilities:
All other duties as assigned by a supervisor.sessment
o Patient identification
o Medication reconciliation
Benefits We Offer:
Salary: Pay for this position is based on experience
Work Schedule - weekend as needed
Job Type: Full-time
Pay: $70, $90,000.00 per year
Benefits:
Work Location: In person
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Call Center Rep MRG
Only for registered members West Palm Beach, FL
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Call Center Rep MRG
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Automotive Customer Service Representative
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Automotive Business Development Center Rep.
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patient accounts rep odc imaging center
Full time Only for registered members Wellington
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patient accounts rep odc imaging center
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Customer Service Team Lead
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Customer Service Representative
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Bilingual Customer Service Representative
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Inside Sales Rep, 2nd Shift
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Demand Generation Shift Supervisor
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Demand Generation Shift Supervisor
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