Nurse Practioner - Hanover, United States - UnitedHealth Group

Description

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care.

We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our Landmark product, we help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home.

We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.


Objective:

Provides medical care and management to members served by the program and participates in gathering clinical information for medical necessity determinations for service requests.

Works with the Landmark Health Medical Director, Director of Health Services, Corporate Director of Health Services, and UM staff in the development and/or implementation of medical management policy, clinical protocols, utilization management guidelines, and quality management programs.

Dedicated to improving the health and well-being of members, this position collaborates with the PCP, and as needed, the health plan Medical Director and other health professionals, to develop members' goals of care in all phases of long-term care.

Primary Responsibilities:
Practices in accordance with the respective state laws and regulations governing the practice of advanced practice nursing

Understands and complies with long-term care policies and procedures, including those that regulate nursing facilities and assisted living communities

Establishes and maintains effective relationships with members and their legal representatives, facility staff, PCPs and other collaborating physicians/providers

Performs an initial comprehensive assessment on all newly enrolled members and bi-annually thereafter.

Develops a member management care plan upon enrollment and updates it as needed when changes in condition warrant or following hospitalization.

Meets with members and/or their legal representatives to review newly developed or modified care plans; involves the PCP in these meetings

Completes follow-up and post-hospital assessments according to documented standard operating procedure

Prescribes appropriate diagnostics and interventions to avoid unnecessary transfers/acute admissions

Consults with hospital physicians following notification of member transfer

Collaborates with UM staff and PCPs/facility staff to enable medical necessity determinations for requested medical services

Educates members and/or their legal representatives in disease processes affecting members and ways to manage them effectively, as well as to promote wellness

Provides counsel, support and education to facility staff

Supports FCMs in developing and providing in-service educational programs to facility staff

Participates in management meetings that include, but may not be limited to:

Weekly case conference reviews

Monthly staff meetings

Schedule Joint Operating Committee meetings

Quarterly Quality Improvement Committee meetings

Continuing education/journal club programs

Implements HEDIS measure campaigns and other quality initiatives as directed by Corporate Health Services to ensure the highest standards of care and to promote the improvement of care management and delivery

On-call for caseload during business hours. May require some participation in clinical on-call program as plan expands

Keeps current on relevant medical and nursing research, technology, and related issues by attending continuing education courses, professional meetings and journal reviews

Perform related duties as necessary and other duties as assigned.

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
Completion of Nurse Practitioner accredited program

Current state RN license

Licensed as NP in State where you will be practicing

Knowledge of long-term care, community resources and cost-effective alternatives regarding patient care delivery systems

Knowledge of CPT, ICD-9 and HCPC codes

Knowledge of clinical standards of care

Access to reliable transportation required; if you are driving a vehicle, you must comply with all the terms of the Landmark Motor Vehicle Safety policy


Preferred Qualifications:
2+ years of clinical experience

Awareness about UM standards, NCQA requirements, CMS guidelines, Milliman guidelines, and Medicaid/Medicare contracts and benefit systems is helpful


Competencies:
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics

Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments

Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others; keeps emotions under control and overcomes resistance when necessary; remains open to new ideas

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions.

Must be able to deal with frequent change, delays, or unexpected events

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan

Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed; generates suggestions for improving work and workflow

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere:

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.