Customer Service Representative - Londonderry - Metal Works

    Metal Works
    Metal Works Londonderry

    1 week ago

    $65,000 - $125,000 (USD) per year *
    Description
    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
    Description
    Job Summary
    Responsible for processing customer orders, inquiries, invoicing, and accounts receivable/cash receipts.
    • Processes telephone, faxed and emailed orders from customers.
    • Issues RMA (to customer) and Receiver (to shipping). Once item has been returned to appropriate department, Receiver paperwork is forwarded to CSR for appropriate disposition.
    • Issues Credits to Customers as authorized by the CEO
    • Assist collections for delinquent accounts.
    • Completes other tasks and or assignments as required by management.
    • Responsible for the quality and accuracy of own work.
    • Complete job requirements & tasks in accordance with documented procedures & processes.
    • Adherence to the Company's Personnel Policies & Procedures
    Knowledge/Skills
    Ability to use the computer and small office machines.
    Ability to read and follow written and or verbal instructions.
    Good communications and interpersonal skills.
    Maintains accurate and completed records.
    Physical Requirements
    Lifting capabilities 1-2 lbs repeatedly with maximum lifting of 10 lbs.
    Range of Motion: Sitting, bending, walking, standing
    Education and or Experience
    Associates Degree in Business and or Accounting or equivalent experience.
    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
    Position Requirements
    Full-Time/Part-Time
    Full-Time
    Shift
    First
    Position
    Customer Service Representative
    Location
    Metal Works
    About the Organization
    About Us:
    Metal Works Inc. has been in operation since 1985. Our primary business is precision sheet metal fabrication. We are a growing company in this competitive industry, and we are always seeking new ways to improve quality and increase production while continuing to provide the service and quality that has been our hallmark.
    Metal Works' mission is to be the most sophisticated supplier of custom precision sheet metal products and related services for low to mid-range volume product in the region. We will attain this mission by providing vertically integrated solutions using project management, added value, and advanced materials planning.
    * This salary range is an estimation made by beBee
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