- Processes telephone, faxed and emailed orders from customers.
- Issues RMA (to customer) and Receiver (to shipping). Once item has been returned to appropriate department, Receiver paperwork is forwarded to CSR for appropriate disposition.
- Issues Credits to Customers as authorized by the CEO
- Assist collections for delinquent accounts.
- Completes other tasks and or assignments as required by management.
- Responsible for the quality and accuracy of own work.
- Complete job requirements & tasks in accordance with documented procedures & processes.
- Adherence to the Company's Personnel Policies & Procedures
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Customer Service Representative - Londonderry - Metal Works
Description
EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Summary
Responsible for processing customer orders, inquiries, invoicing, and accounts receivable/cash receipts.
Ability to use the computer and small office machines.
Ability to read and follow written and or verbal instructions.
Good communications and interpersonal skills.
Maintains accurate and completed records.
Physical Requirements
Lifting capabilities 1-2 lbs repeatedly with maximum lifting of 10 lbs.
Range of Motion: Sitting, bending, walking, standing
Education and or Experience
Associates Degree in Business and or Accounting or equivalent experience.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
Position Requirements
Full-Time/Part-Time
Full-Time
Shift
First
Position
Customer Service Representative
Location
Metal Works
About the Organization
About Us:
Metal Works Inc. has been in operation since 1985. Our primary business is precision sheet metal fabrication. We are a growing company in this competitive industry, and we are always seeking new ways to improve quality and increase production while continuing to provide the service and quality that has been our hallmark.
Metal Works' mission is to be the most sophisticated supplier of custom precision sheet metal products and related services for low to mid-range volume product in the region. We will attain this mission by providing vertically integrated solutions using project management, added value, and advanced materials planning.
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Patient Service Representative
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Customer Service Representative
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Customer Service Representative
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Patient Service Representative
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