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- Partner with the factories, supply chain, and commercial in exploring technology features and feasibilities to deliver seamless operations in our E2E supply chain. Raise requests to vendors for feasibility and influence technology solution roadmap and solutions based on RC functional needs.
- Build in-depth knowledge of interdependencies amongst different functional areas and systems, lead cross-functional technology thinking and decision making including taking shared responsibility of cross-functional technology solution decisions, change implementation, and administration activities
- Lead and assist the translation of process design into functional requirements/user stories to deliver quality solutions ensuring project deliverables are fully met through solid system design.
- Evaluate and manage impacts to other applications and related support services.
- Assess vendor releases and updates including understanding new or changed functionality, evaluate applicability and impacts, and propose changes based on deep knowledge of the implementing system and future direction of the technology and functional area. May need to get involved in troubleshooting complex issues and provide input into root-cause analysis. Proactively communicate/escalate significant issues with identified mitigation approaches.
- Assist in the execution of system administration activities such as ensuring strong documentation and communications are in place. Assign and coordinate system management activities with other functional experts and Client Digital Technologies teams.
- Execute strategy to effectively deliver meaningful analytics and reports to measure operational efficiency between solutions.
- Assists in the Client GDPR compliance activities.
- Accountable for managing and validating standard data definitions, escalating new needs to Data Privacy team, ensuring data privacy requirements are upheld through strong user access management protocols, security design, and operations.