ACO Trainer - Warrenton - CenCore

Description

Responsible for maintaining training, licensing, and qualification records for supplier staff at datacenter sites. Travels regularly to assess performance, deliver training, and resolve issues. Requires U.S. citizenship, a high school diploma or GED, excellent customer service, strong verbal communication, MS Office proficiency, and active Top-Secret Clearance with Polygraph.
RESPONSIBILITIES:

• Develops methodologies for ensuring that Supplier staff are trained in Customer systems, policies, and procedures for datacenter security using Customer and Supplier-generated training.
• Maintains a sustainment training program to ensure continued service excellence and any changes to Customer or U.S. Government procedures or regulations.
• Participates in the development of new training to address adjusted service requirements.
• Maintains confidentiality, and prevention

Requirements
QUALIFICATIONS:

• US Citizenship.
• Minimum of 18 years of age.
• High School Diploma or GED.
• Impeccable customer service skills.
• Excellent verbal communication skills and able to interpret documents to ensure all rules and procedures are being applied.
• Ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Active and Current Top-Secret Clearance with Polygraph