Insurance Customer Service Representative-$1,000-$3,000 hiring bonus if P&C - Mount Vernon, United States - Devries Schlagel Insurance

Description

Job Description

The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates.

Our office is rapidly growing and we are looking to train the right individual to fit right into our company.

We are currently seeking to fulfill a full-time position.

Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

Salary depending on experience, plus generous commission and bonus, 50-60k or higher first year possible


Hiring for both Arlington and Mount Vernon locations

Salary:
$ $ per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Cross selling to current client base and develop relationships with network partners.
Document each customer contact in E-Agent
Immediately greet all customers, entering the office, in a friendly and helpful manner
Take premium payments from customers
Verify phone numbers, addresses and email addresses with each customer contact and update customer information
Provide exceptional customer service
Schedule appointments for sales staff to meet prospective customers
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty

Requirements

Possess an upbeat, positive and enthusiastic attitude
Excellent Communication/interpersonal skills
Must have ability to multi-task
Professional phone etiquette
Excellent Spelling and Grammar skills
Great Customer Service Skills
Works well with other employees and is a team player with a positive attitude
Ability to tactfully handle stressful and difficult situations
Bilingual, fluent is both English and Spanish is beneficial
Adhering to strict FCC rules, please don???t apply if you have any felony related to theft, violence, drugs within the past seven years or ANY past convictions concerning violation of the FCC rules

Company Description

As a Personal Financial Representative in the Arlington & Everett areas, I know many local families.

My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service.

I look forward to helping families like yours protect the things that are important – your family, home, car and more.

I can also help you prepare a strategy to achieve your financial goals.