- Monitor ticket resolution to meet SLA's
- Oversight of customer communication for continued issue resolution
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This is a contract to hire opportunity as Service Desk Manager leading Dispatch and Service Desk operations delivering exceptional customer-centric support across multiple MSP clients. · ...
Broward County, FL1 month ago
Supervisor NOC - Doral - Crown Castle
Description
Transforming Network Operations at Crown Castle
Crown Castle is seeking a Shift Supervisor to lead our Network Operations Center (NOC). This dynamic role oversees the monitoring and management of our transport, IP, and Ethernet networks. The successful candidate will work cross-functionally with internal departments and external vendors to resolve issues.
Main Responsibilities:
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Service Desk Manager
Only for registered members Broward County, FL