Client Services Representative - Memphis, United States - American Esoteric Laboratories

Description

Job Functions, Duties, Responsibilities and

Position Qualifications:
Multi-tasking is your middle name.

You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued.

You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Quality is in our DNA is it in yours?This opportunity is:Location:

Greater Memphis Territory Days:
Monday

• FridayHours: 8am 5pmFull time: Benefit EligibleIn this role, you will:Retain client business through site visits, problem solving, and acting as a liaison to laboratory management and operations.

Assess needs by using accepted client service processes to maintain customer satisfaction, and grow sales.
Manage customer/supplier relationship functions through reports and evaluation.
Generate additional business through site visits and consultation with clients to increase market Share of existing products and services.
Supports Sales Team and the Sales/ Marketing Director in providing timely, professional and courteous service.


All you need is:
High School Diploma required, associate preferredMinimum of 2 years, experience in client services/customer service.
Laboratory or medical billing preferred.
Demonstrate ability to work as part of a team, good problem resolution skills and flexibility.
Must have good proven phone skills.


We'll give you:
Appreciation for your workA feeling of satisfaction that you've helped peopleOpportunity to grow in your professionFree lab services for you and your dependentsWork-life balance, including Paid Time Off and Paid HolidaysCompetitive benefits including medical, dental, and vision insuranceHelp saving for retirement, with a 401(k) plus a company matchA sense of belonging – we're a community
Scheduled Weekly Hours:40

Work Shift:

Job Category:

Laboratory OperationsCompany:American Esoteric LabsSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.