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Thousand Oaks

    Hyundai Lube Technician - Thousand Oaks, United States - OGara Coach Company

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    Description

    Job Description

    Job Description

    Lube Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed. Lube Technicians working for O'Gara Coach are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.

    REQUIREMENTS AND QUALIFICATIONS:


    • High school diploma or GED


    • Take accurate notes on vehicle condition


    • Prior dealership experience a plus


    • Follow proper and explicit instructions


    • Professional appearance and disposition


    • Excellent customer service skills are expected


    • Strong communication skills; listening


    • Productivity through time management


    • Prior technician experience


    • Valid California driver's license; insurable


    • Drive manual and automatic transmissions


    • Team-oriented with a positive, friendly disposition

    DUTIES AND RESPONSIBILITIES:


    • Communicate with Parts Department to obtain needed parts. Inform Service Manager if vehicle is down awaiting parts, and pursue special ordering of parts, if appropriate


    • Save and tag parts if the job is under warranty or if requested by the customer


    • Examine vehicle to determine if additional safety or service work is required


    • Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised


    • Complete and thorough Multi Point Inspection to be performed on each vehicle


    • Document work performed on each vehicle on the Repair Order using the concern, cause and correction format; state repair diagnosis/description as clearly as possible on terminal, as this is what a customer will see and how billing will be determined


    • Road test vehicles for diagnosis/repair verification, remain cognizant of fact that customers' vehicles should not be used for personal errands and should be operated in a legal, safe manner – seat belts must always be worn


    • Continually monitor status of each vehicle and inform the Service Manager; escalate "wait" jobs as much as possible; monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent


    • Take care to ensure that each customer vehicle is returned as clean or cleaner than when vehicle was delivered to the Service Department for repair or servicing


    • Report to management any situation or condition that would jeopardize the safety, welfare, or the integrity of the dealership, its customers, or its employees


    • Properly use special tools and equipment provided by dealership or manufactures; maintain an inventory of standard Technician tools not normally inventoried by dealership as "special tools"


    • Understand and complete required training for compliance with federal, state, and local regulations;


    • Comply with all federal, state and local laws, as well as company policy, regarding safeguarding customers' vehicles, property, and information


    • Maintain assigned workspace in an organized and clean manner


    • Report to management any problems with equipment, tools or dangerous conditions which may cause injury or property damage


    • Produce quality work that displays pride of workmanship


    • Review technical bulletins and other publications as assigned by management


    • Participate and utilize technical training as requested by management

    BENEFITS:


    • health, dental, and vision coverage


    • Life and disability benefits plans


    • paid time off and vacation


    • paid training; growth opportunities


    • employee vehicle purchase plans


    • discounts on products and services


    • retirement saving – 401K Plan


    • long term job security

    PHYSICAL DEMANDS | WORK ENVIRONMENT:

    The physical demands described here are representative of those that must be met by a Lube Technician to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In order to perform the duties of this job, an employee is regularly required to:


    • Tool and Equipment Operation: employee must frequently use hands and fingers to operate handheld and/or power tools; regularly use tools and operate equipment acceptably and safely


    • Posture: prolonged sitting; regular walking; work standing; regular kneeling and squatting; regular bending and stooping; regular pushing, pulling and twisting; operation of automobiles on private and public roadways; operating automobiles in multi-vehicle driving environments, congested areas, and parking lots obstacles and limited space


    • Motion: reaching with hands and arms; stooping, kneeling, crouching or crawling; climbing or balancing; repetitive hand motion; frequent keyboarding, including use of mouse; frequent grasping and squeezing; wrist flexion and extension


    • Lift / Maneuver: frequently lift and/or move from 30 to 50 pounds and occasionally up to 75 pounds


    • Sight / Speech: specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus; speak and communicate, both over the phone and in-person, with customers and fellow employee


    • Mental: the mental characteristics necessary to competently perform this job include, but are not limited to, the occasional need to use instructing abilities, and imagination; memory; reading and writing ability; continuously be alert, precise, resourceful, and continually use problem solving skills; requires concentration, creativity, and good judgment


    • Work Environment: while performing the duties of this job, a Lube Technician is regularly exposed to moving mechanical parts, fumes or airborne particles and chemicals. Lube Technicians are occasionally exposed to wet and/or humid conditions, outside weather conditions and combustibles. Workplace noise exposure levels can occasional be loud (e.g., above 85 decibels), which may require employee to use hearing protection in order to protect against a reduction or significant loss of hearing

    We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.



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