Operations Manager - Sequim, WA
17 hours ago
Job description
**About Jamestown HealthCARE and the Jamestown Salish Seasons **
Jamestown S'Klallam Tribe is expanding its healthcare offerings in the form of a brand new, state-of-the-art Evaluation and Treatment (E&T) Center, named Jamestown Salish Seasons, constructed on the Jamestown Healing Campus.
This Is a Unique And Exciting Opportunity
- This facility is the first and only Tribally owned and operated E&T in Washington State.
- It is classified as a freestanding, 16-bed Residential Treatment Facility (RTF) designed to provide 24/7/365 behavioral health inpatient treatment, including crisis stabilization, diagnosis, medication management, and more.
- The Center's operational focus is on voluntary treatment as opposed to involuntary, ensuring our treatment offerings are designed from the ground up to provide world-class, recovery-oriented care.
We are committed to evidence-based, culturally responsive, and trauma-informed treatment that honors our mission, values, and standards for quality and safety.
**The Opportunity**
Jamestown Salish Seasons is seeking a dedicated, high-level leader to join our team as an Operations Manager. This is a key leadership role responsible for overseeing the operational, administrative, and facility-support functions of our 16-bed voluntary residential treatment center.
You will ensure that day-to-day operations run efficiently, safely, and in alignment with Jamestown HealthCARE's mission, values, and regulatory requirements. As a cornerstone of our leadership team, you will serve as the designated backup to the Executive Director, maintaining continuity in our 24/7/365 treatment environment.
**Essential Functions**
**Operational & Administrative Leadership**
- Oversee all daily operational and administrative functions, including maintenance, environmental services, and security.
- Manage staff scheduling, time-off requests, and coverage planning.
- Maintain 24/7/365 operational readiness.
- Assume delegated leadership authority in the absence of the Executive Director.
**Staff Leadership & Supervision**
- Supervise, mentor, and develop the kitchen manager, housekeeping staff, coordinators, and billing/UM specialists.
- Lead hiring, onboarding, training, and performance management for administrative personnel.
- Promote a culture of accountability, teamwork, and continuous improvement.
**Policy, Compliance & Quality Improvement**
- Collaborate on the development and revision of operational policies.
- Ensure compliance with local, state, and federal regulations (RCW, WAC, HIPAA, and 42 CFR Part 2).
- Lead risk management, audit readiness, and emergency preparedness activities.
- Monitor quality improvement metrics and participate in corrective action planning.
**Resource & Budget Management**
- Provide input on operational budgets regarding supplies, equipment, and staffing.
- Monitor resource utilization to ensure cost-effective operations.
**Cultural Competence & Collaboration**
- Collaborate with Tribal representatives to integrate Tribal culture and values into operational practices.
- Foster a cross-cultural environment that respects the social context of the patients served.
- Participate in the leadership on-call rotation to support 24/7 operations.
**Requirements**
**Education & Experience**
- Education:** Bachelor's degree in
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