Jobs
>
Leesburg

    Service Advisor - Leesburg, United States - Jenkins Hyundai of Leesburg

    Jenkins Hyundai of Leesburg
    Jenkins Hyundai of Leesburg Leesburg, United States

    1 week ago

    Default job background
    Description
    Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.

    The ideal Service Advisor has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post-secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.

    Benefits:

    • Medical- 4 plans (BCBS)
    • Dental
    • Vision
    • Term Life
    • Company-paid Term Life
    • STD/LTD
    • Accident indemnity rider
    • PTO / Sick days (annually)
    • 401(k) with an employer match
    • Employee Assistant Program
    • FMLA / Maternity/Paternity Leave
    • Bereavement Leave

    Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

    Duties and Responsibilities:

    The following is a representative list of the duties and responsibilities associated with this position:

    • Meets/greets customers in person or on phone
    • Arranges prompt and accurate diagnosis of reported problem
    • Makes best-value repair recommendations based upon nature of the problem
    • Manages delivery of required repair action by successfully setting and managing customer expectations
    • Maintains documentation, including PO, invoices, work orders, reports, etc.
    • Enforces organizational safety standards
    • Ensures appropriate parts inventory is maintained
    • Promotes a 'white-glove' environment to showcase the repair facility
    • Takes 'ownership' and accepts accountability for delivering outstanding service levels
    • Adhere to all company policies, procedures and safety standards
    • Perform other duties as assigned

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Sitting: Remaining in the seated position
    • Stand: Remaining on one's feet in an upright position at a workstation without moving about
    • Walking: Moving about on foot
    • Lifting: Raising or lowering an object from one level to another (includes upward pulling lbs.
    • Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
    • Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
    • Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
    • Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized
    • Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
    • Kneeling: Bending legs at knees to come to rest on knee or knees
    • Crouching: Bending body downward and forward by bending legs and spine
    • Reaching: Extending hand(s) and arm(s) in any direction
    • Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
    • Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
    • Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
    • Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
    • Hearing: Perceiving the nature of sounds by ear
    • Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose
    • Near Vision: Clarity of vision at 20 inches or less
    • Far Vision: Clarity of vision at 20 feet or more
    • Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
    • Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
    • Color Vision: Ability to identify and distinguish colors
    • Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

    Environmental Conditions: Exposure to...

    • Weather
    • Moving mechanical parts
    • Non-Climate controlled conditions
    • Wet and/or humid conditions
    • High, exposed places
    • Noise
    • Vibration
    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Jenkins Genesis of Ocala

    Service Advisor

    2 weeks ago


    Jenkins Genesis of Ocala Ocala, United States

    **Job Summary** · Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations ...

  • Leesburg Volkswagen

    Service Advisor

    1 week ago


    Leesburg Volkswagen Leesburg, United States

    $3,000.00 sign on bonus for experienced Service Advisor. See Service Manager for details Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer pr ...

  • Jenkins Genesis of Leesburg

    Service Advisor

    1 week ago


    Jenkins Genesis of Leesburg Leesburg, United States

    Job Summary Opening , this month , May 2024 Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and ...

  • Jenkins Volvo Subaru of Ocala

    Service Advisor

    1 week ago


    Jenkins Volvo Subaru of Ocala Ocala, United States

    CC · We are looking for smiling and friendly faces to assist our customers in the service department at our newly acquired location, Jenkins Volvo / Subaru of Ocala · **Job Summary** · Serving as the primary point-of-contact for all automotive service and repair matters, the Serv ...


  • Jenkins Nissan of Leesburg Leesburg, United States

    Job Summary Serving as the primary point-of-contact for all automotive service and repair matters, the Jenkins Leesburg Nissan dealership is seeking an experienced Service Advisor. Their core responsibility is to listen and thoroughly understand customer problems, to arrange for ...


  • Cascade Ventures Horizon West, United States

    About Us: · At Horizon West, we specialize in providing comprehensive advice to our clients in the areas of retirement planning, wealth management, financial planning, and essential protection. We do not engage in cold calling, but instead focus on scheduling consultation appoint ...

  • Optimum RV Florida

    Service Advisor

    1 week ago


    Optimum RV Florida Bushnell, United States

    Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment. · Responsibilities: · Presents Maintenance Menu's to Customers Based on Length of Owners ...

  • Optimum RV

    Service Advisor

    2 weeks ago


    Optimum RV Ocala, United States

    Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment. · Responsibilities: · Presents Maintenance Menu's to Customers Based on Length of Ownershi ...

  • Don Mealey's Sport Auto Group

    Service Advisor

    3 weeks ago


    Don Mealey's Sport Auto Group Clermont, United States

    Position Title: Service Advisor\Writer · FLSA Status: Non-Exempt · Department: Service · Reports to: Service Manager · Responsible for customer relations and service sales. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting predetermined ...

  • Mullinax Ford

    service advisor

    1 week ago


    Mullinax Ford Apopka, United States

    Do you want to be a member of a Growing Family Owned and operated business and do you have · High Ambition, High Energy, Motivation, Multi-Tasking ability and are Extremely Friendly with a Goal of Complete Customer Satisfaction? · If this describes you Mullinax Ford needs you. ...

  • OPTIMUM RV

    Service Advisor

    1 week ago


    OPTIMUM RV Ocala, United States

    Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment. · Responsibilities: · Presents Maintenance Menus to Customers Based on Length of Ownersh ...

  • Deluca Toyota Inc

    service advisor

    1 week ago


    Deluca Toyota Inc Ocala, United States

    Job Description · Job DescriptionBASIC JOB SUMMARYService Advisor is the dealership's first-line contact for most customers. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting predetermined services sales objectives, and the thorough and ...

  • Optimum RV Florida

    Service Advisor

    3 weeks ago


    Optimum RV Florida Ocala, United States

    Job Description · Job DescriptionOptimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment. · Responsibilities: · Presents Maintenance Menu's to Cu ...

  • Mullinax Ford

    service advisor

    2 weeks ago


    Mullinax Ford Apopka, United States

    Job Description · Job DescriptionDo you want to be a member of a Growing Family Owned and operated business and do you have · High Ambition, High Energy, Motivation, Multi-Tasking ability and are Extremely Friendly with a Goal of Complete Customer Satisfaction? · If this describe ...


  • Prestige Ford Mt Dora, United States

    Job Title: Ford Service Advisor at Prestige Ford · Job Summary: · As a Ford Service Advisor at Prestige Ford, you will be responsible for providing exceptional customer service and overseeing the repair and maintenance services for Ford vehicles. Your main goal will be to ensur ...


  • Toyota of Clermont Clermont, FL, United States Part time

    The Service Advisor initiates automotive services and repairs by addressing customer concerns; recommending needed services and maintenance; verifying warranty and service contract coverage; writing repair orders; selling ethically needed repairs and maintenance; The Service Advi ...


  • Toyota of Clermont Clermont, FL, United States

    The Service Advisor initiates automotive services and repairs by addressing customer concerns; recommending needed services and maintenance; verifying warranty and service contract coverage; developing estimates; writing repair orders; selling ethically needed repairs and mainten ...


  • Spencer's Auto and Diesel Ocala, United States

    · The Service Manager/Service Advisor will exercise direct supervision of mechanic personnel and the logistics of the shop. He/She will be responsible for helping customers and our mechanics, by providing product, and service information while resolving technical issues. Key dut ...


  • Spencer's Auto and Diesel Ocala, United States

    · The Service Manager/Service Advisor will exercise direct supervision of mechanic personnel and the logistics of the shop. He/She will be responsible for helping customers and our mechanics, by providing product, and service information while resolving technical issues. Key dut ...


  • Toyota of Clermont Clermont, FL, United States Part time

    The Service Advisor initiates automotive services and repairs by addressing customer concerns; recommending needed services and maintenance; verifying warranty and service contract coverage; developing estimates; writing repair orders; selling ethically needed repairs and mainten ...