Credit and Collections Analyst - Spokane, United States - Glacier Supply Group

Description

As a credit and collections analyst, you will be responsible for analyzing the Company's AR portfolio to determine risk, manage accounts and related internal and externals relationships, as well as supporting internal business partners (sales, general accounting, customer service).

What we do

Glacier Supply Group is a regional HVAC distributor of a complete line of heating, air conditioning, ventilation, and water heating products.

We provide products and services to the residential new construction and replacement markets as well as the light-commercial markets.

We are family owned and we have 8 stores serving HVAC contractors throughout Washington, Idaho, and Montana.

We realize that our greatest asset is our people. We are proud to offer competitive wages, excellent benefits (Medical, Dental, Vision, 401K, Paid Holidays & Vacation, Birthday PTO), and more

We pride ourselves on adhering to and living our Core Values to:

• Work Together
• Do the Right Thing
• Do What You Say
• Move Smart
• Chase Better

Our work environment is fast paced, and we expect a lot of ourselves.

If that sounds like a place for you, we look forward to you applying to join our growing team


What you'll do

• Create and maintain credit history files digitally.
• Analyze and assess the creditworthiness of new client accounts using external credit risk management tools and reports. Set credit limits for customers in the P21 ERP system and ensure proper documentation is collected and filed, including credit applications, personal guarantees, reseller permits, and certifications.
• Manage customer job accounts, file pre-liens, liens and complete lien release requests.
• Manage the collection efforts and calls for the accounts receivable portfolio. In non-paying / slow-paying accounts, ensure Glacier has all the proper documentation and has performed all necessary steps to protect and or secure the receivable.
• Develop policies and procedures to maximize the collections while minimizing write-offs and lost sales.
• Document daily collection activity.
• Communicate monthly customer aging "watch list" to the respective sales personnel and management.
• Notify the Director of Finance immediately of high risk or potential write-off accounts.
• Works with outside collection agencies and attorneys to collect past due accounts.
• Manages and responds to customer reference letters and lien release requests.
• Performs account and payment reconciliations.
• Responsible for the satisfactory resolution of customer disputes. Works with sales staff and customers to resolve disputes while insuring an ongoing business relationship with the customer.
• Willing to assist in other accounting areas as needed
• Full time, in-person position

What's in it for you?

• Competitive compensation ($22 - $28/hr DOE)
• Benefits package for full-time employees with full covered medical, dental and vision option
• Life Insurance
• Retirement plan with company match
• PTO, birthday PTO, and paid holidays
• Culture of promoting from within

Requirements


What we're looking for

The successful candidate should have:

• Must be highly detailed and possess strong analytical skills.
• Must be extremely organized and have the ability to create system efficiencies.
• Able to build strong relationships with internal and external customers.
• Excellent customer service skills
• Capable of multitasking in an effective and resourceful manner without creating errors.
• Must be proficient with Microsoft Office software such as Outlook, Word, and Excel
• Within 3 months must be highly proficient in the P21 ERP system regarding AR issues.
• Minimum 2 years related experience in accounts receivable, billing, or related financial roles.
• Bachelor's or associate degree in accounting or related area highly preferred.
• Complete a background check and successfully pass a drug screen.