Virtual Sales Representative - Upper Darby - EVERSANA

Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

EVERSANA has partnered with Shionogi Inc. to build a virtual team to support an anticipated launch in Primary Care. The Shionogi Virtual Sales Representative will be responsible for the commercialization of Shionogi therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VSRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Shionogi employees to ensure stakeholder needs are addressed appropriately. The VSRs will create positive virtual interactions and foster appropriate growth for Client's product(s). Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the details of assigned products as well as addressing questions and concerns in order to ensure appropriate therapeutic use. Furthermore, VSRs will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Shionogi programs, pharmacy and insurance landscapes.

EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Completing assigned disease state and product training, upon approval, within required timeframes to set the standards, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
• Pre-approval territory preparation, including data gathering, and subsequent transfer to field representation
• Post-approval individual virtual territory sales ownership of goals via Sales and MBOs
• Deliver review committee approved education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
• Partner with existing Shionogi employees to build and execute approved business plans.
• Enhance HCP awareness of Shionogi's product(s) and clinical data, equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
• Increase awareness of the assigned therapeutic area and build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
• Expected to achieve call activity and adherence goals, as well as brand performance objectives set forth by the Client compliantly and effectively
• Ensure that any sample and literature requests are generated accurately and perform appropriate follow up and investigation on shipments as needed
• Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests, if any
• Provide feedback and recommendations to team leadership on areas and opportunities for improvement
• Comply with all company, PDMA, compliance and regulatory policies and guidelines
• Work independently from "remote" home office
• Cultivate assigned virtual territory & be accountable for measurable results
• All other duties as assigned
  
  

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor's degree from an accredited college or university
• 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
• Launch experience is a plus
• Strong sales aptitude on a highly competitive market, documented sales results, and a rich understanding of the total office call
• Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the ability to learn new software as needed
• Excellent communication & rapport building skills
• Ability to learn complex medical topics that will include patient assistance programs, pharmacy and insurance/market access landscapes, and adhere to established compliance guidelines
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms
  
  

Additional Information

OUR CULTURAL BELIEFS

Patient Minded - I act with the patient's best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action - I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others.

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

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