Tier II Support Technician - Trophy Club

Only for registered members Trophy Club, United States

6 days ago

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Job summary

The Tier II Technical Support Technician provides advanced technical support for escalated issues from Tier I support. This role is responsible for diagnosing and resolving hardware, software, and network problems, supporting end-user devices,
and ensuring efficient IT operations.

Qualifications

  • Experience in IT support or help desk environment.
  • Familiarity with Microsoft 365, Windows 10/11,
  • Intune and remote support tools

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