Claims Processor - South Sioux City, United States - Great West Casualty Company

Description

Be part of a team where every day you make a difference We are looking for a new Claims Processor who will provide exceptional customer service.

As a Claims Processor, you will take the first reports of accidents and initiate the claims investigation process.

This position is the front line of our claims department and is crucial in setting the tone for fulfilling our promise of providing exceptional service to our insureds.

You will use your independent judgment and communication skills to obtain information about losses, determine if coverage exists, and assign cases to an adjuster.

We provide you a personalized training program, a secure, friendly, and challenging work environment, plus excellent wages.

This position is eligible for a hybrid schedule after training. Training schedule will be Monday-Friday 8:30am-4:30pm, length to be determined by the manager.

Three shifts available (after completion of training):

SHIFT ONE:
Sunday 7am - 5pm

Monday 7am - 5pm

Tuesday 7am - 5pm

Wednesday 7am - 4:30pm


SHIFT TWO:
Wednesday 7am - 5pm

Thursday 7am - 5pm

Friday 7am - 5pm

Saturday 7am - 4:30pm


SHIFT THREE:
Monday 7:30am - 5:30pm

Tuesday 7:30am - 5:30pm

Friday 8am - 5:30pm

Saturday 10am - 8pm


Minimum Requirements:
High school diploma or equivalent.
Six years of experience in an office environment and/or customer service role preferred.
Strong attention to detail and the ability to prioritize tasks.
Track record of dependability and sound decision-making.

Why work for us?

We offer you a challenging career with a competitive compensation and benefits package, including:

A 37.5 hour work week.

Company paid continuing education and monetary awards for professional development.

Paid vacation, sick leave, and leaves of absence, including maternity/paternity leave.

Opportunities to impact the organization through participation in committees.

Support of healthy lifestyles through a wellness program and gym subsidies.


Who we are:

Great West Casualty Company provides specialized insurance products unique to the trucking industry and outstanding customer service to the thousands of truck drivers and trucking companies we serve.

Over the past 60 years, we have grown to five offices serving insureds in over 40 states. We are now one of America's largest insurers of trucking companies.

If your passion is to help others, you value education and continuous improvement, you enjoy participating in community activities, and you want to be valued for your contributions, come be part of our successful team.

To learn more about Great West and our office locations, please visit our website .

Great People
Great Careers
Great West Casualty Company

Great West Casualty Company is an Equal Opportunity Employer.