Deskside Support - Kansas City, United States - Accuro

Accuro Kansas City, United States

3 weeks ago

Description

Title: Deskside System Administrator (IT Asset Management)

Location: KANSAS CITY, KS (Onsite)

Duration: Long term

Job description:

• Preparing and maintaining a current PC image for all PENA (Panasonic Energy of North America) IT related equipment

• Prepares all related IT equipment with a base image as required

• Trouble shoots image issues and problems

• Follows ISM/IT policy regarding legal review and legal holds of equipment

• Responsible for DOD wipe of all data storing IT assets

• Using ITAM equipment to destroy IT storage equipment. IE: HD crusher. Includes record keeping.

• Delegated tasks to record terminated employee's equipment in SDP, resolving all tasks involved

• Reports termed employee's equipment that is not returned to IT in accordance with PENA policy.
• Manages IT hardware warranty program

• Prepares "Trashed Equipment" documents for PENA (Panasonic Energy of North America) Finance

• Removes all PENA identifying materials from trashed equipment

• Removes all memory storing components from trashed equipment

• Retires IT equipment to be delivered to the authorized E-waste disposal company

• Picks up deliveries at PENA (Panasonic Energy of North America) receiving department

• Assigns, prepares, and delivers proper equipment to PC Tech team to fulfill IT requests

• Prioritizes and coordinates helpdesk orders and deliveries

• Distributes received IT equipment to technicians, project managers and departments

• Responsible for all aspects of inventory preparation of supplies and the physical counting of inventory

• Accurately enters IT hardware and software into asset database, including the tagging of IT related equipment

• Coordinates with PENA (Panasonic Energy of North America) ITAM Team and receiving department for shipping equipment
• Maintains stock and PAR levels of IT vending machines

• Help maintain a clean/safe work environment

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