Senior Leave Management Specialist - Dallas, United States - Epsilon

Description

Job Description

We are seeking a highly organized and compassionate Senior Leave of Absence and Accommodation Specialist to join our Human Resources team. This role will be responsible for managing and administering employee leave and accommodation requests and ensuring compliance with applicable laws and company policies across Epsilon U.S. This role requires excellent communication skills, attention to detail, and the ability to handle sensitive and confidential information with empathy and professionalism. The focus of this role is working directly with associates, the HR team, managers, the Publicis Benefits team, and the Publicis Payroll team to manage leaves of absence and accommodations for Epsilon across all U.S. locations.

Key Responsibilities:

• Serve as the primary point of contact for employees and managers regarding leave and accommodation inquiries, providing guidance and support throughout the process.
• Daily contact with associates to conduct intake calls on leave of absence to educate employees on the leave process and to determine the type and duration of leave in compliance with all State and Federal laws.
• Advise on the leave of absence application process and benefits with associates and HR teams. This includes short and long-term leave of absence (FMLA, medical, maternity, paternity, parental, personal, etc.) based on internal policy and external federal, state, and municipal laws and ordinances.
• Review and assess employee accommodation requests, ensuring compliance with the Americans with Disabilities Act (ADA), other applicable laws and regulations, and company policies.
• Coordinate with HR, payroll, and benefits teams to ensure accurate tracking and administration of leave and accommodation requests.
• Track, document, and manage leave information in the Leave dashboard. Keep leave information up to date and accurate for reporting current and archived leaves.
• Keep up to date on all state laws related to leave of absence such as state-paid family Leave (CA, CT, CO, HI, MA, NJ, NY, OR, and WA) and other regulations related in other states for sick time use for leave of absence
• Run reports as needed to update leaders and HR teams requiring leave of absence data and periodically present reports and charts on leave of absence
• Utilize Career Settings HRIS (SAP) system to maintain up-to-date and accurate records of employee leave and accommodation requests while maintaining confidentiality of sensitive information and ensuring compliance with HIPAA.
• Communicate with managers on leave notification and approved leave dates
• Partner and collaborate with HR Business Partners on leave of absence communication and escalated issues.
• Develop and deliver training and resources for employees and managers on leave of absence and accommodation policies and procedures.

Experience and Education:

• Minimum of 5 years of experience in multistate leave and accommodation administration, preferably in a similar role.
• Bachelor's degree in human resources, Business Administration, or a related field preferred but not required.
• Certification in HR or related field (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Qualifications:

• Demonstrated knowledge of the leave of absence process and state regulations and laws related to leave of absence, payroll, and employee benefits (such as FMLA, ADA, and other relevant laws and regulations.)
• Proficient in MS Office computer programs including MS Word and PowerPoint
• Up to date on state laws related to leave of absence such as State Paid Family Leave (CA, CT, CO, HI, MA, NJ, NY, OR, and WA) and other regulations related to leave of absence in other states and municipalities
• Experience utilizing HRIS Systems (SAP preferred) and other related systems
• Strong interpersonal and communication skills, with the ability to effectively and empathetically communicate with employees, managers, and other stakeholders.
• Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines in urgent situations
• Strong problem-solving skills
• Experience and willingness to implement process improvements.

Additional Information

About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture:
• Life at Epsilon:
• DE&I:
• CSR:

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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