Sycamore Server - The Loop Road Walland, Tennessee, United States

Description · The Sycamore Server position is a dynamic role responsible for providing guests with a memorable lounge and pool experiences. Sycamore Server functions as Pool Attendant, Midday Meal Server, and In Room Dining Attendant. Additionally, servers will be expected to gat ...

Job description

Description

The Sycamore Server position is a dynamic role responsible for providing guests with a memorable lounge and pool experiences. Sycamore Server functions as Pool Attendant, Midday Meal Server, and In Room Dining Attendant. Additionally, servers will be expected to gather personal details about our guests to help elevate their future dining experiences. They must have the passion to go above and beyond expectations to provide every guest with a creative and tailored dining experience. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Functions as Pool Attendant, Midday Meal Server, and IRD Attendant
• Responsible for making a lasting impression on Guests as they arrive and depart
• Interacts with Guests with great poise, friendliness, and proper verbiage
• Maintenance and cleanliness of equipment and common spaces in Sycamore
• Maintain cleanliness of pool and pool water closet
• Performing routine deep-cleaning tasks as assigned
• Lifting and carrying chairs, tables, and other equipment during setup; trays up to 28 lbs. and furniture up to 50 lbs.
• Understanding menu and food terminology
• Menu Knowledge of the menus within your restaurant
• Attentive to all Team Members, assisting all positions as necessary
• Prepares and delivers In-Room Dining service items accordingly
• Responsible for opening and closing the pool
• Stocking and restocking of towels, sunscreen and any other amenities provided at the pool
• Read daily traces to learn about the guests on property
• Answer guest's questions about BMTN and suggest ways to enjoy the property
• Pass out guest amenities (ex. chilled towels, sun screen, etc.)
• Deliver prearrival amenities (ex. Champagne, cheese & charcuterie board, etc.)

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members, Managers and interact with our guests.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent preferred
• Experience in a Food & Beverage Service preferred
• Experience related to dealing with general public preferred

LANGUAGE SKILLS

• Must have excellent verbal communication skills
• Must be able to effectively communicate with guests, team members and managers

MATHEMATICAL SKILLS

• Basic knowledge and understanding of math

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals 

PHYSICAL DEMANDS

• Must be able to lift up to 50 lbs.
• Must be able to stand on feet for a long period of time
• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• Dining Room, Bar and Kitchen areas
• 5,200 acres of Blackberry Farm property

Qualifications

Blackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry Mountain is an Equal Opportunity Employer.