Reconciliation Specialist - Chatsworth, CA
2 days ago
Job description
Position: Reconciliation Specialist
The Benefit Service Center, Inc. is a Third Party Administrator (TPA), celebrating its
20th year anniversary in Chatsworth. We are seeking for an experience Reconciliation
Specialist to join our team. The successful candidate must have a working knowledge of
health benefit plans, excellent customer service, extremely detail oriented, and poses
advanced Microsoft office skills (Excel, PowerPoint, Outlook, and Word).
Description: Provides direction and support for the Plan Sponsor (the "Client"). Provides
information and assistance with policy questions, features, claims, and eligibility. Also
responsible for maintaining a Plan sponsor's database, which includes information on
the subscriber, dependents (if any), coverage and call notes.
Duties and responsibilities:
- Perform timely billing reconciliations between the client, the BSC database,
and the insurance carrier.
- Maintain orderly, accurate files and work papers, as well as electronic
spreadsheets and documents.
- Answer phone calls for assigned clients, as well as any other client as
needed. Calls should be answered within 4 rings.
- Respond to any question from the employee concerning their plan or the
employer policies/federal mandates relating to it.
Verify or confirm employee's coverage/benefits as needed.
Responsible for the accuracy of the assigned client's database.
Process all changes to the database timely and accurately.
Process all claims in a timely, accurate and proper manner.
Attend any meetings that are required for excellent customer service.
Keep updated with the latest methodologies, procedures, and client-
specific information.Review and process all forms, sending follow-up e-mails for missing
information, if necessary.
1
Rev
- Ensure that timely and accurate COBRA information is distributed as
required by law.
- Perform other duties as assigned.
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Rev
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