Collections Specialist - Freeport - MCI Group

    MCI Group
    MCI Group Freeport

    3 days ago

    $55,000 - $95,000 (USD) per year *
    Description

    Job Title: Collections Specialist

    We are seeking a highly skilled Collections Specialist to join our team at MCI Group. In this role, you will be responsible for managing a portfolio of delinquent accounts and initiating collection efforts through phone calls, emails, and letters.

    • Manage a portfolio of delinquent accounts
    • Initiate collection efforts through phone calls, emails, and letters
    • Accurately document all collection efforts
    • Maintain confidentiality throughout the process

    You will utilize skip-tracing tools to locate customers who have gone missing or moved without notification.

    Negotiation is key in this position.

    You must effectively communicate with customers to negotiate payment arrangements and settlements.

    Additionally,
    you will continuously monitor payment plans to ensure timely payments are made.
    The ability to review and analyze accounts for potential legal action is also crucial in ensuring that past due balances are recovered efficiently.
    Pertinent customer information must be updated regularly within our database so accurate records can remain current.

    * This salary range is an estimation made by beBee
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