Business application analyst support team - Mt Pleasant, United States - TD Bank

Description

Full job description


Work Location:
Remote Mount Pleasant (SC)

Hours:

40


Pay Details:
$58, $93,600.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.

The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs.

As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Enterprise Enabling Functions


Job Description:

Department Overview:
Location can be anywhere in the US TD footprint.

We are looking for a Business Analyst to join our Global Anti Money Laundering US Operations Systems and Support Team (OSS).

The successful candidate will be providing critical Business Administration support and controls for our applications. The governing controls and processes include System Access Management, Reporting, and other application governance support.

The ideal candidates will be able to thrive in a fast-paced dynamic environment and have a passion for process and process controls.

The Business Application Analyst III provides specialized business application management guidance and support for a functional area.

Responsible for requirements gathering through the application lifecycle, business testing and supports business process documentation and user support of the application.

Oracle experience is strongly preferred.


Depth & Scope:
Experienced working professional role providing specialized business application management activities, advisory or process / program support within own area of sociality
Advanced knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
Advanced knowledge of bank's PDLC methodology, business testing and project management
Requires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas
Advanced understanding of business / functional drivers and processes supported for own area
Advanced analytical and problem solving skills with the ability to communicate with various business partners to explain complex technical issues with a business lens in easily understandable terms
Leads projects or work streams within broader projects with moderate risk and complexity, may be accountable for ongoing activities, processes and functional programs
Exercises judgment based on the analysis of multiple sources of information
Work performed under minimal management guidance and supervision
Identifies and leads problem resolutions
Develops and leads business application strategy roadmap, as well as provides approval and prioritization of technology changes deployments. Decisions on choice of vendor, application functionality/feature, business rules; ensure changes are aligned with application strategy & roadmap
Coordinates with key leaders to determine required capabilities, prioritize the portfolio of new programs, and promote usage of application capabilities
Ongoing alignment to ensure capability needs
Establishes and oversees budgets and ensure approved funds are appropriately utilized to achieve business objectives
Ensures appropriate risk controls are in place, are executed effectively and accountable to adhere to guidelines and regulatory requirements under control partner direction (e.g., Privacy, Legal, Compliance, Office of the Chief Data Officer, etc.)
Accountable for overall mapping of processes (current and future state) for application functions/features to support business objectives and/or implements operational and continuous improvements to business processes to maximize efficiencies and leverage synergies
Activities range from change management support and communication support to ensure changes to features/functions or business rules/processes meet's application owner's requirements
Responsible for risk and audit management and assessments (eg. BARA/BTRA, Basel, ORM review/pRCSA) and ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and Office of the Chief Data Officer
Oversees budget management and reporting as well as provide business application owner decision support
Oversees adherence to SLA, issue management, issue communication, vendor management, user group support and promoting adoption

Education & Experience:
Undergraduate degree or technical certificate
3+ years relevant experience
Solid knowledge of businesses supported, applications supported, bank's PDLC methodology, business testing, project management, change management and governance standards
Knowledge of function policies, procedures and practices
Analytical and problem-solving skills are required
Knowledge of current and emerging competitor and market trends
Skill in using analytical software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion

Customer Accountabilities:
Responsible for intake of projects and major initiatives
Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's Project Delivery Life Cycle (PDLC) methodology
Responsible for business process documentation for all business applications owned/managed
Responsible for day to day operations process management to ensure consistency, and delivery according to established SLA
Responsible for all Business Acceptance Test (BAT) documentation that is required for all projects and major initiatives as defined by the bank's project delivery methodology
Works closely with the Test Lead to ensure common testing standards and practices are followed and adhered to
Responsible for the execution of all BAT testing for projects and/or release maintenances
Responsible for working with Technology to establish a partnership and ensure all business requirements and Data Governance requirements are met
Provides support on deployment and change management for initiatives relating to applications owned / managed
Reviews requirements specifications and technical design documents to provide timely and meaningful feedback
Provides feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project, including adherence to enterprise application / data lifecycle practices
Identify and escalate risks that could impact project timelines or the quality of the deliverables to project manager and business owner, provide options and recommendation
Acts as an escalation point for application and operation issues both directly and through internal/external business partners (including external vendors)
May provide project management support to various extents

Shareholder Accountabilities:
Acts as a decision maker on projects—responsible for getting input from the appropriate SMEs in order to make decisions
Accountable for adhering to the EPMO project management methodology
Ensures adherence to the Data Governance Framework
Ensures adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
Demonstrated ability to build relationships within the team and with key stakeholders
Continuously enhances knowledge/expertise in own area and keep current with leading-edge technologies trends/developments
Continuously enhances knowledge of business domains and their products/services
Supports the development of business cases including benefits identification
Supports and/or implements solutions that mitigate risk and maximizes the availability of service, efficiency and effectiveness

Employee/Team Accountabilities:
Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Supports the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
Participates in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees

Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.


Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Learn more


Additional Information:
We're delighted that you're considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at

. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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