Administrative Support Assistant 3 - Ankeny

Only for registered members Ankeny, United States

3 weeks ago

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Job summary

This position supports customer service needs of Vehicle Services Department by administering state's Official Vehicle Title and Registrations.

The specific tasks may include reviewing applications for accuracy based on established laws rules procedures entering information into IT transactional system taking appropriate action approving denying plate application.

This role will demonstrate actions behaviors guided DOT's five CORE values Safety First People Matter Customer Focused Servant Leadership Integrity Without Exception We care deeply providing exceptional service Iowans Join us journey becoming public service nationwide.
  • Ability review applications accuracy based established laws rules procedures
  • Experience entering data complex IT transactional system fulfill orders programs
  • Customer experience fulfillment mail online orders Written communication experience especially communicate clearly concisely customers emails business letters Verbal communication experience specifically resolve customer issues phone calls < / li>
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