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    Director, Technology Training - Dallas, United States - Topgolf

    Topgolf
    Topgolf Dallas, United States

    Found in: Lensa US 4 C2 - 1 week ago

    Topgolf background
    Description
    Job Responsibilities
    • Oversees the development and maintenance of training curriculum in collaboration with appropriate departments (10% Time)
    • Oversees the Instructional Design team, structures effective training programs, and provides metrics and ROI for training programs (30% Time)
    • Participates in developing short- and long-term Brand strategic plans, ensuring training design strategies are aligned in support of Brand goals and objectives (30% Time)
    • Keeps abreast of critical issues and offers training solutions as appropriate (10% Time)
    • Continuous development of direct reports (20% Time)
    Critical Skills & Experience Requirements
    • HS Diploma (Required)
    • Bachelors degree in Organizational Development, Human Resources, Training or related field (Preferred) or equivalent years of experience acceptable
    • 8+ Years of experience with deep knowledge of adult learning theory, instructional design, and program development (Required)
    • 2+ Years of experience in Project Management (Required)
    • 5+ Years of experience in leading and developing a team (Required)
    • 5+ Years of experience in Hospitality / Customer Service Operations (Required)
    • Love your job, have fun, and live the one team philosophy.
    • Effectively communicate with internal departments and within the training team.
    • Partner closely with Subject Matter Experts (SMEs), leadership, and training roles within Topgolf venues.
    • Be a team player by collaborating with others on the training team.
    • Maintain a high-level of creativity and time management.
    • Give and seek feedback to elevate the entire team.
    • Work quickly to meet accelerated timelines.
    • Embrace and champion change.
    ADA
    The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

    EEO Statement
    Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

    Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

    Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

    Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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