Director, Client Experience - Remote
5 days ago

Job summary
The Director, Client Experience leads 4-6 Client Experience Managers (CXMs), ensuring high-quality account management and strategic client engagement.Responsibilities
- Manage, coach, and develop a team of CXMs to deliver exceptional client experiences and achieve business goals
- Provide mentorship and career development opportunities to CXM team members/li>
- Hold teammates accountable to established KPIs and maintain high standards of performance/li>
Job description
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