- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans; implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- At least 18 years of age (where applicable)
- Basic writing skills
- High School diploma, or equivalent
- Proficient in math and financial management
- Understands and exceeds guest expectations, needs and requirements
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Sets, prioritizes and maintains focus on important activities
- Reads and interprets reports to establish goals and deliver results
- Seeks ideas and best practices from other individuals, teams, and networks and applies them
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Identifies root cause of a problem and implements a solution to prevent from recurring
- Empowers others to make decisions and resolve issues
- Develops and maintains relationships with team members
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Encourages collaboration and teamwork
- Leads others; negotiates and takes effective action
- Identifies and communicates team goals
- Monitors progress, measures results and holds others
- Creates strong morale and engagement within the team
- Accepts responsibilities for personal and team commitments
- Recognizes and rewards employee's strengths, accomplishments and development
- Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
- Seeks to understand conflict through active listening
- Recognizes conflicts as an opportunity to learn and improve
- Resolves situations using facts involved, ensuring consistency with policies and procedures
- Escalates issues as appropriate
- Developing Direct Reports and Others
- Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Understands guest and competition; translates and applies own expertise to address business opportunities
- Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
- Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
- Understands, analyzes and communicates the key performance/profit levers and manages to these measures
-
JD Store Management
3 weeks ago
JD Sports Niles, United StatesJD Sports - JR [ASM / Store Supervisor] As an Assistant Store Manager and Supervisor at JD Sports, you'll: Support the Store Manager in all aspects of daily execution of customer service, sales, and development of personnel; Train and coach store associates to promote and execute ...
-
Assistant Store Manager
3 weeks ago
Spirit Halloween Niles, United StatesSpirit Halloween - JobID: J3Q1BQ6VT08WQV7LTJ4 [ASM / Store Supervisor] As an Assistant Store Manager at Spirit Halloween, you'll: Be responsible for establishing and maintaining Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a ...
-
Assistant Store Manager
2 days ago
Francesca's Collections, Inc. Eastwood, United StatesLocation: 5555 Youngstown-Warren Rd. Niles, Ohio 44446 · Employee Type: Regular · We offer a creative and friendly environment with plenty of opportunity for advancement. · Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering u ...
-
Store Manager
4 weeks ago
Spencer Gifts Niles, United StatesSpencer's - JobID: J3T61476QRV8631YPR3 [Retail Manager / Team Leader] As a Store Manager @ Spencer's, you'll: Establish and maintaining Guest Services; Oversee and be accountable for the operation of a store; Ensure maximum sales and profitability through controlling expenses, sh ...
-
Store Manager
2 days ago
Extra Space Storage Youngstown, United StatesAccurate Pay Range: $ $18.00 per hour · As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. · Extra Space Storage is the ...
-
Senior Assistant Store Manager
3 weeks ago
Spirit Halloween Niles, United StatesSpirit Halloween - JobID: J3W17R6LW11N2B0QRFL [ASM / Store Supervisor] As an Assistant Store Manager at Spirit Halloween, you'll: Be responsible for establishing and maintaining Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a ...
-
Store Manager
1 week ago
Planet Professional New Castle, United States***Local candidates only, this is on-site 5 days per week in New Castle, PA*** · Advanced Management Trainee · Direct Hire · *Great management opportunity with no weekends required* · Must Have: · *Ability to travel 10%, including overnight stays – Must have an active drivers lic ...
-
Retail Store Manager
3 weeks ago
Ollie's Bargain Outlet, Inc. Youngstown, United StatesOllie's Bargain Outlet - 385 Boardman Canfield Road [Store Supervisor] As a Store Manager at Ollie's Bargain Outlet, you'll: Responsible for the financial oversight of all sales and profit goals including management of payroll budgets; Execution of company programs; Ensure that a ...
-
austintown store manager
3 weeks ago
Youngstown Area Goodwill Industries Youngstown, United StatesJob Description · Job DescriptionJOB SUMMARY · To manage, operate and supervise a retail store operated by Goodwill Industries. Store Manager will be responsible for all screening/hiring of new employees (including client training). Store Manager will be responsible for all store ...
-
Assistant Store Manager
4 weeks ago
Extra Space Storage Youngstown, United States* Will work between multiple stores in the district. · * This location is closed on Sundays. · * Pay range: $16 to $17 per hour. · As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wag ...
-
Store Manager
4 days ago
Lake Effect Group, LLC Portage, United StatesJob Description · Job DescriptionJob Description · Job details · Salary · Up to $65,000 a year · Job Type · Full-time · Full Job Description · The Company · We are the longest standing Provisioning Center in West Michigan opening our doors in December of · 2015. We are 100% Michi ...
-
Retail Store Manager
2 weeks ago
Claire's Boutique /Icing Trumbull, United States**Claire's - A Career that's always in style** · **Store Manager Opportunity** · **About the Role** · - As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more · - Sales and profit: achieving store ta ...
-
Assistant Store Manager
2 weeks ago
Circle K Alliance, United StatesJOB DESCRIPTION Store : 633 N. Union Ave, Alliance, Ohio 44601 Availability - Shift/Days · Full time Flexible Availability Assistant Manager · We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environme ...
-
Assistant Store Manager
2 weeks ago
Circle K Streetsboro, United States Full timeStore : 1524 State Route 303, Streetsboro, Ohio 44241 Availability - Shift/Days Flexible Availability Assistant Manager · We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in ma ...
-
Assistant Store Manager
3 days ago
Francesca's Portage, United States Part timeLocation: 6650 South Westnedge Avenue Portage, Michigan 49024Employee Type: RegularWe offer a creative and friendly environment with plenty of opportunity for advancement. · Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering ...
-
Store Manager
3 weeks ago
LIDS Sports Group Youngstown, United States** Store Manager** · Date: Feb 23, 2022 Location: Youngstown, OH, US, 44512 · Store # - Mall Name: Southern Park Mall **General Description** · Generate Sales · Produce sales gains, by providing customer service. · Meet or Exceed Company Objectives in all measurable areas of ...
-
Store Manager
3 weeks ago
Lids Youngstown, United StatesLids Southern Park Mall [Team Leader] Generate Sales: Produce sales gains, by providing customer service; Provide consistent, documented appraisal of an associate's sales performance. Control Expenses: Prepare store schedules; Accurately manage store inventory including receiving ...
-
Store Manager
4 weeks ago
Extra Space Management Inc Youngstown, United StatesAs a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. · Extra Space Storage is the largest self-storage company in the Uni ...
-
Assistant Store Manager
3 weeks ago
Spirit Halloween New Castle, United StatesSpirit Halloween - JobID: J3T0R264Y14JVT8MKPL [ASM / Store Supervisor] As an Assistant Store Manager at Spirit Halloween, you'll: Be responsible for establishing and maintaining Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a ...
-
assistant store manager
2 weeks ago
Youngstown Area Goodwill Industries Greenville, United StatesJob Description · Job DescriptionJOB SUMMARY · To manage, operate and supervise all functions of the retail store in the absence of the store manager (including client training). When Goodwill trainees are assigned to the store, the Assistant Store Manager is responsible for thei ...
Assistant Store Manager - Weathersfield, United States - NGP Management
4 weeks ago
Description
We are look for Assistant Restaurant Managers to help lead our Dunkin' team
The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.
Responsibilities:
Team Environment:
Operational Excellence:
Profitability:
Skills and Qualifications:
Competencies:
Great Focus:
Passion for:
Problem Solving and Decision Making:
Interpersonal Relationships & Influence:
Building Effective Teams:
Conflict Management:
Developing Direct Reports and Others:
Business and Financial Acumen:
NGP Management Scrivanos Network started in 1980 with a Dunkin Donuts location in Haverhill MA. Since then the Scrivanos Family has grown to operate 118 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees.
You are applying for work with The NGP Management Team a franchisee network of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.