IT Application Analyst - Austin, United States - City of Austin

Description

Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Develop, implement, and configure technological solutions2. Assist in administering, monitoring, and maintaining one or more IT systems3. Provide support in response to issues to resolve specific technical problems or make changes to systems4. Prepare and maintain documentation related to the development and maintenance of systems5. Perform bug tracking and quality assurance tasks6. Participate in disaster recovery planning and testing7. Develop and/or deliver training8. Create and prepare reports
Responsibilities - Supervision and/or Leadership Exercised:

None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of database design principles
• Knowledge of IT policies, procedures, and security requirements
• Knowledge of structured query languages
• Knowledge of process models and data flow diagrams
• Skill with computers and computer systems
• Skill in documenting and maintaining application and process or configuration information
• Skill in providing system/application administration
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
• Ability to gain and maintain the trust and confidence of others and the organization through consistency andreliability
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
• Ability to define, analyze, and find solutions for difficult or complex problems
• Ability to view the big picture
• Ability to quickly become familiar with emerging technologies
• Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation.