Shift Leader - Bozeman, United States - Firehouse Subs

Firehouse Subs Bozeman, United States

3 weeks ago

Description

Hiring:
Shift Lead Managers

REPORTS TO:
Restaurant Manager

Naked Noodle is seeking Daytime and Night time Crew Members to join our team at Naked Noodle 27 S Willson, Bozeman

Full-Time/Part-Time shifts.

QUALIFICATIONS Background in Quick-Service Restaurants, Kitchen Production, Supervision, Front of the house experience and Cash-handling skills.

1 Years Experience as a Working Manager

DIRECTLY SUPERVISES:
Counterpersons/Cashiers, Sauté & Dish/Prep positions - 3-5 Employees/shift

BASIC FUNCTION:

Empower staff to be productively challenged during service yet maintain a fun environment to work in
Ensuring the quality of food & service is in line with restaurant's standards
Empower yourself and those around you to perform at the highest level
Keep the restaurant area clean, safe while maintaining sanitation and safety practices for the entire restaurant
Assist in achieving company objectives & financial goals

PRINCIPAL ACCOUNTABILITIES:

The Shift Supervisor is expected to know how to assist the Restaurant Manager with supervising and managing the restaurant to achieve the following results in their absence.

The overall goal of this position is to act as "Manager on Duty" in the absence to the Restaurant Manager or Owner.

This person is expected to keep the restaurant operating at a level of expectation defined by the Owners the Employee Handbook and business practices currently in place.

The most important role for this person is their ability to continually keep a global perspective of all areas of the restaurant operation and employees on shift while performing their assigned shift responsibility.

Keeping intact the restaurant's culture is paramount.

At Naked Noodle, we've created and fostered a restaurant culture that promotes teamwork, going out of you way for customers, and other employees, while preparing & serving outstanding food in a fun-minded manner.

We've gone through significant efforts to hire people who can embody these pillars of success, and exhibit these characteristics, while helping us promote the same.

JOB RESPONSIBILITIES AND DUTIES (Has primary responsibility for all of the following):

Food/Menu/Production

Optimizing Quality of Food & Service, sales and profit of the restaurant
Ensuring restaurant and staff is always in state of readiness for service
Interact with customers in a fun, but professional manner by ensuring they're satisfied, listening to any complaints or comments and problem solving any issues
Maintaining critical standards for service speed and quality, regular cleanliness and sanitation of all positions & their duties and minimizing negative stress on employees.
Regularly check quality of food & equipment throughout all production, storage and holding areas
Assist with overseeing regularly rotation of product per shift, maintain par levels and prep schedules, recipe consistency.
Maximizes profitability by ensuring portion control; monitoring accuracy of charges
Assist with ensuring accuracy of products delivered, verifying invoices, interacting with Vendors
Assist with purchase order and weekly inventory accountably

Operational responsibilities

Ensure that proper security & safety procedures are in place to protect employees, customers and company assets to reduce the risk of injury and accidents.
Manage shifts in absence of RM or Owners which include: daily decision-making, schedule changes, etc.
Complete Knowledge of POS system, updates, inputting and appropriate reports
Assist with Inventory and Food & Beverage Cost Control
Ensure that Daily Cleaning Tasks are being completed by all employees
Offer input on implementation of new products and procedures
Be knowledgeable with restaurant's monthly activities calendar, promotions and marketing efforts to achieve restaurant's objectives.
Knowledge of handling all emergencies, guest complaints and correcting problems, as well as being available in case of emergency
Performs other duties and responsibilities as required or requested

to be provide.

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety.

Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community.

For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

Hearty and Flavorful Food
Heartfelt Service, and
Public Safety

This franchise is independently owned and operated by a franchisee.

Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant.

All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

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