Broker Development Representative - Stamford - TouchCare

    TouchCare
    TouchCare Stamford

    23 hours ago

    Healthcare
    Description

    Company Description

    TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.

    Our Sales and Marketing teams play a critical role in expanding TouchCare's impact and that's where you come in.

    The Role

    We're looking for a motivated, strategic, and people-oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you'll be at the forefront of TouchCare's growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization.

    This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth.

    What You'll Do

    Prospecting & Lead Generation

    • Identify and engage net-new brokers through cold calling, email, social media, and industry events
    • Qualify marketing-qualified leads (MQLs) and convert them into sales-qualified leads (SQLs)

    Qualification & Discovery

    • Conduct initial outreach to assess interest, fit, and opportunity potential
    • Uncover broker pain points and determine alignment with TouchCare's solutions

    Demo Scheduling & Handoffs

    • Schedule discovery meetings ("demos") between qualified brokers and Sales Success Consultants (SSCs)
    • Collaborate on messaging and meeting preparation to ensure seamless handoffs

    Lead Nurturing & Relationship Management

    • Maintain ongoing engagement with SQLs who are not yet ready to meet
    • Re-engage dormant broker relationships and keep TouchCare top of mind

    Business Intelligence & Insights

    • Capture and share broker feedback and market insights with Sales and Marketing
    • Track all outreach, engagement, and activity in the CRM for visibility and alignment

    Cross-Functional Collaboration

    • Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement
    • Share feedback and collaborate on campaigns, events, and outreach initiatives

    Revenue Contribution

    • Drive qualified pipeline and support company growth by fueling sales with high-quality leads
    • Contribute directly to TouchCare's revenue by generating SQLs that result in $200K+ in new annual revenue
    • Track performance against KPIs and continuously identify opportunities to improve conversion rates

    Who You Are

    • A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust
    • A self-starter with 2–5 years of sales or business development experience (B2B preferred)
    • Experienced across the full sales funnel — from prospecting and qualification to booking meetings
    • Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics
    • Skilled at researching accounts, identifying decision-makers, and crafting personalized outreach
    • Highly organized with the ability to manage multiple priorities and calendars
    • Passionate about helping people, building relationships, and making a real impact
    • Motivated by goals and performance metrics, with a track record of meeting or exceeding targets
    • Experience in the benefits, HR, or employee healthcare space is a strong plus

    Why Join Us?

    • Professional Growth: Gain exposure to diverse accounting functions and portfolio company
    • management.
    • Collaborative Environment: Work closely with a supportive team that values your contribution.
    • Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office.

    Location: Stamford, CT Work Style: In-Office

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