Houseperson - Allentown

Housekeeping HousepersonFull-time. · $15.00/hour. · Includes weekends and holidays. · Must pass criminal background check. · Position Summary: · The Housekeeping House Person is responsible for maintaining the cleanliness, appearance, and overall condition of all public area ...

Job description

Housekeeping Houseperson

• Full-time.
• $15.00/hour.
• Includes weekends and holidays.
• Must pass criminal background check.

Position Summary:

The Housekeeping House Person is responsible for maintaining the cleanliness, appearance, and overall condition of all public areas, corridors, and service spaces within a 170-room full-service hotel. This position supports the daily operations of the Housekeeping Department by ensuring all assigned areas are clean, organized, and properly stocked, while also assisting Room Attendants and responding to guest needs. The House Person plays an essential role in upholding property standards and contributing to an exceptional guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Public Area and Corridor Maintenance

Clean and maintain all public areas, including but not limited to hallways, lobbies, elevators, stairwells, restrooms, and service corridors, in accordance with established housekeeping procedures and safety standards.

Conduct walkthroughs of assigned floors at the beginning and end of each shift, removing room service trays, trash, newspapers, and soiled linen, and noting any areas requiring immediate attention.

Perform routine cleaning tasks including vacuuming, mopping, dusting, polishing, and sanitizing surfaces.

Support for Housekeeping Operations

Deliver clean linen, terry, amenities, and supplies to floors and housekeeping carts throughout the shift.

Remove soiled linen, trash, and discarded items from service closets and transport them to designated collection points.

Assist Room Attendants by stripping rooms, organizing supplies, and providing equipment such as bed boards or rollaway beds as directed.

Assist Room Attendants by cleaning rooms, when necessary.

Maintain cleanliness and organization of housekeeping closets and storage areas.

Guest Service

Respond promptly and courteously to guest requests, questions, and concerns.

Report guest issues, complaints, or service opportunities to the Senior Housekeeper or Supervisor in a professional manner.

Ensure that all public areas remain presentable and guest-ready at all times.

Communication and Reporting

Coordinate daily duties and priorities with the Senior Housekeeper or Housekeeping Supervisor.

Report any maintenance issues, safety concerns, damaged items, or lost and found articles promptly and accurately.

Follow all departmental procedures, safety guidelines, and security protocols.

Additional Responsibilities

Assist with deep cleaning projects, inventory tasks, and special assignments as required.

Adhere to all safety policies and use cleaning chemicals and equipment in accordance with training.

Perform other related duties as assigned.

QUALIFICATIONS

Education and Experience

Prior housekeeping or hospitality experience preferred.

Knowledge, Skills, and Abilities

Ability to communicate effectively in English.

Professional, courteous demeanor with a strong commitment to guest service.

Self-motivated, dependable, and able to work with minimal supervision.

Ability to maintain a professional appearance in accordance with property standards.

Strong attention to detail and ability to follow instructions and established procedures.

Physical Requirements

Ability to stand and walk continuously throughout the shift.

Ability to lift, push, and pull up to 50 pounds.

Frequent bending, kneeling, reaching, and carrying items such as linens and supplies.

Ability to climb stairs as necessary (approximately 15% of scheduled hours).

Ability to safely operate housekeeping equipment including vacuums, floor buffers, carpet extractors, and pressure washers.

Adequate vision and hearing to perform job duties and communicate with guests and staff.

Work Environment

Primarily indoor environment (approximately 95% of shift).

Regular exposure to standard commercial cleaning chemicals; personal protective equipment such as gloves and goggles is required as needed.

Fast-paced, service-oriented hotel environment with frequent interaction with guests, Room Attendants, Housekeeping Supervisors, and other departments.

Benefits:

• Marriott Discount
• PTO To use within the first year
• Six Paid Holidays
• Paid Vacation
• Medical/Dental/Vision
• Matching 401K
• Free Gym Membership